Customer Support Specialist — Tech-Driven Bullion Growth

Bullionstar; Singapore; On-site; SGD 30,132 - 44,640; Full time

Benefits offered by this job

Competitive salary

Annual Wage Supplement

Medical benefits

Health and fitness programs

Job summary

A leading bullion dealer in Singapore is seeking a Customer Support Specialist to provide excellent service and manage customer inquiries effectively. This role offers a unique opportunity to learn about the bullion industry and work closely with experts. Ideal candidates are meticulous, versatile, and great communicators. Competitive salary ranging from SGD 2,700 to SGD 4,000 monthly plus bonuses and benefits, including medical reimbursement.

Qualifications

• Demonstrates strong attention to detail in handling customer inquiries, data accuracy, and administrative responsibilities.
• Required to switch between speaking with customers, operational work, and administrative tasks.
• Proficient in verbal and written English; additional languages are a plus.

Responsibilities

• Provide outstanding customer service managing inquiries through phone and email.
• Handle high volume of inquiries from clients and customers.
• Assist in driving and improving customer care program.

Skills

Attention to detail

Versatility

Communication skills

Job description

A leading bullion dealer in Singapore is seeking a Customer Support Specialist to provide excellent service and manage customer inquiries effectively. This role offers a unique opportunity to learn about the bullion industry and work closely with experts. Ideal candidates are meticulous, versatile, and great communicators. Competitive salary ranging from SGD 2,700 to SGD 4,000 monthly plus bonuses and benefits, including medical reimbursement.