Customer Service Associate - Premium Goods & Collectibles

SINGAPORE PRECISION INDUSTRIES PTE LTD; Singapore; On-site; SGD 25,000 - 33,000; Full time

Benefits offered by this job

Office hours 8:00am–5:30pm, Mon–Fri

Graduate-friendly training environment

Structured processes and clear roles

Exposure to premium and collectible品

Job summary

The Singapore Mint in Singapore is seeking an entry-level Customer Service Associate to handle inquiries and retail transactions while learning to manage premium coins and collectibles in a structured, supportive environment.

You will respond to customer queries via phone and email, provide product and pricing information, and ensure accurate payment processing. Fresh graduates are encouraged to apply, with English proficiency required and Chinese skills advantageous.

Qualifications

• Diploma or Degree in Business, Hospitality, Retail Management, or related fields.
• Fresh graduates are welcome to apply.
• Clear English communication; Chinese language skills are advantageous.
• Customer-oriented mindset with strong attention to detail.

Responsibilities

• Respond to customer enquiries via phone and email to provide timely and accurate assistance.
• Deliver precise product and pricing information to support informed customer decisions.
• Process sales transactions, including order entry and payment handling, ensuring accuracy and efficiency.
• Perform administrative tasks such as service follow-ups, exchanges, and maintaining documentation.
• Maintain accurate records of customer interactions and transaction details for reporting and reference.

Job description

The Singapore Mint in Singapore is seeking an entry-level Customer Service Associate to handle inquiries and retail transactions while learning to manage premium coins and collectibles in a structured, supportive environment.

You will respond to customer queries via phone and email, provide product and pricing information, and ensure accurate payment processing. Fresh graduates are encouraged to apply, with English proficiency required and Chinese skills advantageous.