Payments and Compliance Administrator

Bullionstar; Singapore; On-site; SGD 33,480 - 39,060; Full time

Benefits offered by this job

Up to 3 months' bonus

Annual Wage Supplement

Reimbursement of medical bills

Health and fitness benefit program

Job summary

A financial services firm in Singapore is seeking a full-time Payments and Compliance Administrator. This role involves supporting an accounting team, addressing customer inquiries about payments, and assisting compliance by responding to due diligence requests. Successful applicants will have experience in payment processes, strong communication skills in English and Mandarin, and a keen attention to detail. The compensation is competitive, ranging from SGD 3,000 to SGD 3,500 per month, plus potential bonuses and benefits.

Qualifications

• Previous experience with payments in a fast-paced retail environment.
• Effective communication in English and Mandarin, both verbally and in writing.
• Precise with numbers and meticulous in all aspects of work.
• Mature and professional behavior in customer interactions.
• Strong ability to complete projects efficiently and effectively.

Responsibilities

• Support the accounting team by addressing customer inquiries related to payments.
• Assist the compliance team by responding to due diligence questions.
• Provide real-time information on customer payments to the success team.
• Perform other customer support duties as assigned.

Skills

Payments Expertise

Strong Communication Skills

Attention to Detail

Efficiency

Conscientious Nature

Commitment

Job description

Overview

We have an exciting opportunity for a full-time Payments and Compliance Administrator to join our expanding team. In this position, you will be part of a small team responsible for various aspects of accounting and treasury. You will have the opportunity to advance to a more senior role while providing support to your teammates.

Responsibilities

• Support the accounting team by addressing customer inquiries related to payments.
• Assist the compliance team by responding to customer due diligence questions.
• Provide real-time information on customer payments to the customer success team.
• Perform other customer support duties as assigned by managers.

Qualifications

• Payments Expertise: Previous experience with payments in a fast-paced retail environment.
• Strong Communication Skills: As part of an integrated international team, you must communicate effectively in both English and Mandarin, in verbal and written forms.
• Attention to Detail: Given the nature of payments, you should be precise with numbers and meticulous in all aspects of your work, such as accurately tallying figures down to the cent.
• Conscientious Nature: You are careful and take your obligations seriously, exhibiting mature and professional behaviour when interacting with customers, colleagues, and resolving issues.
• Efficiency: While you are careful and thorough, you perform tasks efficiently and in an organized manner, continually seeking ways to improve your processes. You have a strong ability to complete projects effectively.
• Commitment: You ensure that tasks are not left incomplete; you take ownership of your responsibilities and know how to deliver on your projects.

Location

The job location is BullionStar's bullion shop, showroom and vault at 45 New Bridge Road. This bustling location is located between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road, making commuting easy.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 3,000 to SGD 3,500 per month for a driven candidate, plus up to 3 months' bonus. In addition, BullionStar provides an Annual Wage Supplement (AWS) equivalent to 1 month salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.