Global Chains Senior Account Manager - Connectivity & Growth

Traveloka; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Traveloka in Singapore is seeking a Senior Account Manager (Global Chains and Connectivity) to lead partnerships with international hotel chains, drive revenue growth, and ensure connectivity performance across the portfolio.

You will split time between account management and managing connectivity partners, working with Product, Engineering, and Legal teams to secure competitive terms and seamless integrations. This role demands strong negotiation, analytics, and stakeholder management.

Qualifications

• Minimum 8 years experience in sales, account management, market management, project management, or a travel technology company.
• OTA, travel, or hospitality experience preferred.
• Strong project management skills with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
• Excellent communication skills with the ability to manage and influence multiple stakeholders.
• Strong analytical skills with a proven track record of data‑driven decision‑making processes.

Responsibilities

• Own and manage relationships with global hotel chains.
• Scale Traveloka's connectivity ecosystem by managing Channel Managers and Switch providers to expand high-quality hotel supply coverage across key markets.
• Negotiate commercial terms, analyze performance metrics & provide actionable insights to hotel chains- act as the primary account lead for these chains.
• Lead end-to-end commercial negotiations with supply partners, working cross-functionally with Product, Engineering, and Legal teams to drive successful integrations.
• Drive performance optimization of existing partners through a data-driven approach, focusing on key metrics such as supply coverage, ARI quality, conversion, and revenue contribution.
• Develop and execute Joint Business Planning aligned with partner and company objectives.
• Act as the primary point of contact for strategic partners, leading ongoing communication, issue resolution, and alignment on roadmap and performance improvements.

Skills

Account management

Sales

Channel management

Data-driven decision making

Stakeholder management

Negotiation

Job description

Traveloka in Singapore is seeking a Senior Account Manager (Global Chains and Connectivity) to lead partnerships with international hotel chains, drive revenue growth, and ensure connectivity performance across the portfolio.

You will split time between account management and managing connectivity partners, working with Product, Engineering, and Legal teams to secure competitive terms and seamless integrations. This role demands strong negotiation, analytics, and stakeholder management.