Global B2B Sales & Service Coordinator

J316 PRIVATE LIMITED; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

Overseas exposure

Supportive team environment

Onboarding & learning

Job summary

J316 Private Limited, a Singapore-based SME specializing in high-quality pre-owned semiconductor parts, is seeking a Customer Service & Sales Support Executive. You will be the key contact for global customers, handling inbound inquiries, supporting the sales process, and ensuring a smooth post-sales experience.

Applicants should be detail-oriented, service-minded, and comfortable working with cross-border teams.

Qualifications

• Fluent in English and Mandarin to support customers across US, China, and Taiwan.
• Strong customer-service mindset with proactive problem-solving.
• Attention to detail and accuracy in handling inquiries and orders.

Responsibilities

• Respond to inbound sales inquiries and prepare quotations for leads.
• Provide timely, professional responses before and after the sale (CRM).
• Coordinate order fulfillment with operations, logistics, and procurement.
• Maintain sales records and customer communications in internal systems.

Skills

English & Mandarin communication

Customer-focused mindset

Detail-oriented

Tools

Microsoft Office

Google Sheets

Email platforms

Job description

J316 Private Limited, a Singapore-based SME specializing in high-quality pre-owned semiconductor parts, is seeking a Customer Service & Sales Support Executive. You will be the key contact for global customers, handling inbound inquiries, supporting the sales process, and ensuring a smooth post-sales experience.

Applicants should be detail-oriented, service-minded, and comfortable working with cross-border teams.