General Manager, Strategic Accounts (Logistics)

Joinimagine; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

DHL is seeking a seasoned Head of Strategic Account Management to lead and grow the company’s key customer relationships across the APAC region. You will drive revenue growth, renewals, and long-term value by executing robust account plans and close collaboration with Operations, Finance, and IT teams.

The role requires a university degree in Business or Logistics, 12+ years in logistics/3PL with APAC experiencia, and a proven client-facing track record at the C-suite and regional leadership

Qualifications

• Commercial acumen and ability to deliver financial gains on projects.
• Experience in client-facing roles at C-suite, regional heads and global heads level.
• Exceptional communication, facilitation and presentation skills at all levels.
• Operational/solution design/consulting experience involving customer engagements.

Responsibilities

• Lead the strategic Account Management function to strengthen and grow key customer relationships.
• Drive revenue growth, profitability improvement, renewals, and customer lifetime value through account planning.
• Ensure delivery of commitments and service outcomes through cross-functional collaboration.
• Develop and execute customer growth plans aligned with country, regional and global strategies.
• Build a high-performing Account Management team focused on advocacy and long-term partnerships.
• Collaborate with Operations, Finance, Solutions Design, IT, Quality, and Business Development to deliver outcomes.

Skills

Commercial acumen

Executive-level communication

Client facing experience

Stakeholder management

Education

University degree in Business or Logistics

Job description

DHL is seeking a seasoned Head of Strategic Account Management to lead and grow the company’s key customer relationships across the APAC region. You will drive revenue growth, renewals, and long-term value by executing robust account plans and close collaboration with Operations, Finance, and IT teams.

The role requires a university degree in Business or Logistics, 12+ years in logistics/3PL with APAC experiencia, and a proven client-facing track record at the C-suite and regional leadership