General Manager — People-First Hospitality Leader

The Lo & Behold Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Insurance

Dining discounts

Long-service sabbaticals

Job summary

Claudine at The Lo & Behold Group oversees Claudine; a French neo-brasserie on Dempsey Hill, driving guest experience and nurturing the team. The leader shapes operations, while aligning with the group’s mission and values to deliver exceptional hospitality.

The role emphasizes setting operating standards, safeguarding quality and safety, and building staff development pipelines with the Talent Team to sustain growth and recognize achievements.

Qualifications

• Leadership experience in hospitality or F&B operations.
• Proven ability to drive performance and set clear standards.
• Strong people management and coaching skills.
• Customer-centric mindset with emphasis on service quality.

Responsibilities

• Oversee overall operational and business performance of the venue.
• Collaborate with General Manager to set goals and OKRs.
• Lead teams to achieve venue objectives and maintain standards.
• Ensure compliance with food safety, licensing, and hygiene regulations.
• Develop staff training plans and coordinate with Talent Team.

Job description

Claudine at The Lo & Behold Group oversees Claudine; a French neo-brasserie on Dempsey Hill, driving guest experience and nurturing the team. The leader shapes operations, while aligning with the group’s mission and values to deliver exceptional hospitality.

The role emphasizes setting operating standards, safeguarding quality and safety, and building staff development pipelines with the Talent Team to sustain growth and recognize achievements.