General Manager - Multi-Outlet F&B (up to $12k base + Bonus)

TYSON JAY MANAGEMENT PTE. LTD.; Singapore; Sur place; SGD 180 000 - 300 000; Plein temps

Résumé du poste

TYSON JAY MANAGEMENT PTE. LTD. seeks a seasoned leader to drive the Singapore business with full P&L accountability.

You will oversee a multi-outlet F&B network, directing revenue, costs, margins, productivity and profitability while building a capable management team. You will manage central production and delivery, ensuring coordination with production, logistics and retail outlets, and uphold service, safety and customer experience standards.

Qualifications

• Minimum tertiary education (Bachelor degree or equivalent)
• 5–8 years of P&L management experience
• Strong multi-outlet operations leadership exposure
• Experience in bakery and/or coffee operations is a plus

Responsabilités

• Take overall responsibility for the Singapore business with full P&L accountability.
• Lead a multi-outlet F&B network and drive revenue, cost, margin, productivity and profitability.
• Lead and develop outlet operations and supporting functions, building a strong management team.
• Oversee central production and delivery operations, coordinating production, logistics and retail outlets.
• Maintain high standards of service, food safety, operational execution and customer experience.
• Use performance data and frontline observations to identify improvements to processes and operating efficiency.
• Evaluate potential new locations and support expansion of the Singapore operation.
• Stay close to day-to-day operations through outlet visits, including weekend presence when required, while managing key stakeholders.

Connaissances

P&L management

Multi-outlet leadership

Operations leadership

Production & logistics coordination

Customer experience improvement

Data-driven decision making

Stakeholder management

Weekend operations oversight

Formation

Tertiary education

Description du poste

What You Will Do

• Take overall responsibility for the Singapore business and its operational and commercial performance, with full P&L accountability.
• Lead a multi-outlet F&B network and drive revenue, cost, margin, productivity and profitability performance.
• Lead and develop outlet operations and supporting functions, building a strong and accountable management team.
• Oversee central production and delivery operations, ensuring effective coordination between production, logistics and retail outlets.
• Maintain high standards of service, food safety, operational execution and customer experience across the business.
• Use performance data and frontline observations to identify and implement improvements to processes, systems and operating efficiency.
• Evaluate potential new locations and support the continued expansion and growth of the Singapore operation.
• Remain close to day-to-day operations through regular outlet visits, including weekend presence when operationally required, while managing key business stakeholders.

What We Are Looking For

• Minimum tertiary education with approximately 5-8 years of relevant P&L management experience and strong multi-outlet operations leadership exposure.
• Proven ability to manage costs, margins, profitability and operational performance while leading teams across multiple functions.
• Hands-on, detail-oriented leadership style with strong commercial judgement, people leadership and willingness to stay close to frontline operations.
• Bakery experience is preferred; coffee experience would be an advantage.