Area / Senior Area Manager

TANA DEVELOPMENT (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TANA DEVELOPMENT (SINGAPORE) PTE. LTD. is seeking an Area Manager / Senior Area Manager to oversee operations across multiple outlets in Singapore.

This is a hands-on, operations-heavy leadership role, focused on daily execution, manpower control, and upholding brand standards across all outlets. You will drive performance, develop outlet teams, and deliver operational excellence aligned with HQ expectations, with responsibilities spanning multi-outlet operations, staffing, cost control, and

Qualifications

• 3–5 years in Area Manager role or 5–8 years in Senior Area Manager role in multi-outlet F&B operations.
• Experience in casual dining / chain restaurant environments.
• Proven ability to manage multiple outlets and teams simultaneously.
• Strong understanding of manpower planning, cost control, and operations.
• Hands-on, ground-oriented leadership not desk-bound.
• Strong leadership, communication, and problem-solving skills.
• Willingness to work weekends and peak periods.

Responsibilities

• Oversee day-to-day operations across multiple outlets in Singapore.
• Ensure brand SOPs, food quality, and service standards.
• Plan and manage staffing, rostering, and deployment.
• Lead, coach, and develop Outlet Managers and Supervisors.
• Drive sales and monitor KPIs (sales, food cost, labour cost, wastage).
• Maintain hygiene, safety, and compliance across outlets.
• Align local operations with HQ expectations and report performance.

Skills

People leadership

Operations management

Manpower planning

Cost control

Tools

Restaurant operations

Job description

We are looking for a highly driven Area Manager / Senior Area Manager to oversee operations across multiple outlets in Singapore.

This is a hands-on, operations-heavy leadership role responsible for ensuring smooth daily operations, strong manpower control, and consistent execution of brand standards across all outlets.

You will play a key role in driving performance, developing outlet teams, and ensuring operational excellence aligned with HQ expectations.

Key Responsibilities

1. Multi-Outlet Operations Management

• Oversee day-to-day operations across 5 outlets
• Ensure all outlets meet brand SOPs, food quality, and service standards
• Conduct regular outlet visits and audits

2. Manpower Planning & Control

• Manage outlet staffing, scheduling, and deployment
• Optimize manpower cost while maintaining service quality
• Work closely with outlet managers on rostering and productivity

3. Team Leadership & Development

• Lead, coach, and develop Outlet Managers and Supervisors
• Build a strong service culture and accountable team environment
• Handle performance reviews, discipline, and staff retention

4. Sales & Performance Management

• Drive outlet sales and profitability
• Monitor KPIs (sales, food cost, labour cost, wastage)
• Identify gaps and implement improvement strategies

5. Operational Excellence

• Ensure consistency in food quality and customer experience
• Troubleshoot operational issues across outlets
• Maintain high standards in hygiene, safety, and compliance

6. HQ Liaison & Reporting

• Align local operations with HQ expectations and standards
• Prepare reports and provide updates on outlet performance
• Execute HQ initiatives, campaigns, and menu rollouts

Requirements

• Minimum 3-5 years (Area Manager) or 5-8 years (Senior Area Manager) in multi-outlet F&B operations
• Strong experience in casual dining / chain restaurant environment
• Proven ability to manage multiple outlets and teams simultaneously
• Strong understanding of manpower planning, cost control, and operations
• Hands-on, ground-oriented leader (not desk-bound)
• Strong leadership, communication, and problem-solving skills
• Able to work weekends and peak periods when required

What We’re Looking For

• Someone who is operationally sharp and detail-oriented
• Strong sense of ownership and accountability
• Able to balance manpower cost vs service quality
• Comfortable being challenged and working in a structured brand environment