General Manager - Hotel

ANTARES MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 240,000 - 480,000; Full time

Job summary

ANTARES MANAGEMENT SERVICES PTE. LTD. seeks an experienced General Manager to lead all hotel operations, drive profitability and shape strategic planning in Singapore. You will steer department heads, optimize revenue, control costs and elevate guest experiences while working closely with owners and key stakeholders.

You will drive financial performance, manage annual budgets, and implement initiatives to achieve long-term business goals with a hands-on, collaborative leadership style.

Qualifications

• Proven experience in hotel general management or senior hotel leadership.
• Strong grasp of P&L, budgeting, financial analysis and cost control.
• Track record of revenue growth, profitability and operational improvements.
• Hands-on, accountable leadership with stakeholder management skills.

Responsibilities

• Lead all aspects of hotel operations with strategic direction to department heads.
• Own the hotel's financial performance, revenue, profitability and guest satisfaction targets.
• Prepare and execute annual operating budgets, sales/marketing and capital budgets.
• Set short- and long-term goals and drive initiatives to achieve them.
• Review P&L, identify improvements and implement revenue growth and cost control.
• Maximise room yield and overall revenue through sales and yield management.
• Collaborate with department heads to boost productivity and service delivery.
• Conduct regular management briefings to monitor performance and priorities.
• Ensure compliance with controls, SOPs, policies and service standards.
• Oversee capital projects, refurbishments and guest service improvements.
• Build strong relationships with hotel owners and stakeholders to align objectives.

Skills

Hotel leadership

P&L management

Budgeting

Revenue growth

Stakeholder management

Strategic planning

Leadership

Communication

Job description

Our client in the hospitality industry is seeking an experienced General Manager to lead overall hotel operations, business performance and strategic planning. This role requires a commercially driven leader with strong financial acumen and the ability to deliver profitability, operational excellence and exceptional guest experiences while working closely with hotel owners and key stakeholders.

Key Responsibilities

• Lead all aspects of hotel operations, providing strategic direction and leadership to department heads.
• Take responsibility for the hotel's overall financial performance, ensuring revenue, profitability and guest satisfaction targets are achieved.
• Prepare, present and execute the annual operating budget, sales and marketing plan, and capital budget.
• Establish short- and long-term business goals and lead initiatives to achieve them.
• Review P&L performance, identify areas for improvement and implement effective revenue growth and cost management strategies.
• Maximise room yield and overall hotel revenue through effective sales strategies and yield management.
• Work closely with department heads to improve productivity, service delivery and operational efficiency.
• Conduct regular management briefings and meetings to monitor performance and align departmental priorities.
• Ensure compliance with operating controls, SOPs, policies, procedures and service standards.
• Oversee key property matters, including capital projects, refurbishment and guest service improvements.
• Build effective working relationships with hotel owners and stakeholders, ensuring business decisions support the property's objectives.

Requirements

• Proven experience in hotel general management or a comparable senior hotel leadership role.
• Demonstrated ability to lead multiple departments and manage overall hotel performance.
• Strong understanding of hotel P&L, budgeting, financial analysis and cost management.
• A track record of driving revenue growth, profitability and operational improvements.
• Sound knowledge of hotel sales, room yield and revenue management.
• Strong leadership, communication and stakeholder management skills.
• A hands-on, accountable and collaborative approach, with a commitment to service excellence.