General manager

I-LINK MANPOWER CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

I-LINK MANPOWER CONSULTANCY PTE. LTD.

in Singapore is seeking an experienced Operations Manager to oversee daily transport operations, supervise drivers and office staff, and ensure service quality and efficiency across dialysis, wheelchair, airport transfers and charter services. You will plan manpower, monitor performance, generate reports, coordinate with management, and ensure compliance with internal procedures and regulations, while maintaining cost control and timely response to urgent

Qualifications

• Demonstrated leadership and team management capabilities.
• Strong communication and problem-solving skills.
• Ability to manage drivers and coordinate multiple daily assignments.
• Good knowledge of Singapore roads and transport operations advantageous.

Responsibilities

• Oversee daily operations and ensure smooth coordination of drivers, vehicles and transport assignments.
• Plan manpower schedules, duty rosters and daily job allocation.
• Monitor service quality, punctuality and operational efficiency.
• Coordinate dialysis transport, wheelchair transport, airport transfers, charter services and other transport projects.
• Handle customer enquiries, service issues and urgent operational matters.
• Supervise drivers and operations staff, including attendance, performance and discipline.
• Ensure vehicles are properly maintained, serviced and ready for deployment.
• Work closely with management to improve productivity, service standards and cost control.
• Prepare operational reports and maintain relevant records.
• Ensure company operations comply with internal procedures and applicable regulations.

Skills

Leadership

Communication

Problem-solving

Driver management

Coordination

Job description

General MANAGER

Job Responsibilities:

• Oversee daily operations and ensure smooth coordination of drivers, vehicles and transport assignments.
• Plan manpower schedules, duty rosters and daily job allocation.
• Monitor service quality, punctuality and operational efficiency.
• Coordinate dialysis transport, wheelchair transport, airport transfers, charter services and other transport projects.
• Handle customer enquiries, service issues and urgent operational matters.
• Supervise drivers and operations staff, including attendance, performance and discipline.
• Ensure vehicles are properly maintained, serviced and ready for deployment.
• Work closely with management to improve productivity, service standards and cost control.
• Prepare operational reports and maintain relevant records.
• Ensure company operations comply with internal procedures and applicable regulations.

Requirements:

• Relevant experience in operations, logistics, transportation or fleet management.
• Strong leadership, communication and problem-solving skills.
• Able to manage drivers and coordinate multiple daily assignments.
• Good knowledge of Singapore roads and transport operations will be an advantage.
• Able to work independently and respond to urgent operational matters when required.
• Proficient in Microsoft Office and general administrative systems.

Position: Full-Time
Job Title: Operations Manager
Work Location: Singapore
Salary: Negotiable based on experience and qualifications.