General Manager

XI LA MAO PTE. LTD.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A restaurant management company in Singapore seeks a skilled individual to oversee daily operations. The role involves leading and training staff, managing schedules and recruitment, ensuring compliance with safety standards, and optimizing performance through data analysis. The ideal candidate will have strong leadership skills and a commitment to delivering outstanding customer service.

Responsibilities

• Oversee daily restaurant operations, including both front-of-house and back-of-house activities.
• Lead, train, and motivate the restaurant team to deliver outstanding service.
• Manage staff schedules, recruitment, onboarding, and performance evaluations.
• Monitor inventory levels, place orders, and manage cost control.
• Ensure compliance with food safety, hygiene, and company standards.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Analyze sales and operational data to optimize performance and profitability.
• Work closely with the head chef and ownership/management team to implement service and menu improvements.

Job description

Responsibilities

• Oversee daily restaurant operations, including both front-of-house and back-of-house activities
• Lead, train, and motivate the restaurant team to deliver outstanding service
• Manage staff schedules, recruitment, onboarding, and performance evaluations
• Monitor inventory levels, place orders, and manage cost control
• Ensure compliance with food safety, hygiene, and company standards
• Handle customer complaints and resolve issues in a timely and professional manner
• Analyze sales and operational data to optimize performance and profitability
• Work closely with the head chef and ownership/management team to implement service and menu improvements