General Manager

SUPER THAI PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SUPER THAI PTE. LTD. seeks an experienced leader to oversee three Thai restaurant outlets, maintaining brand authenticity and consistent food quality while driving profitability. This role balances hands-on leadership with strategic planning across multiple sites.

You will ensure operational excellence, lead restaurant managers, monitor guest feedback, and adapt decor and experience to reflect our Thai brand at every location.

Qualifications

• 2+ years in a Multi-Unit Manager or Area Manager role within F&B.
• Strong familiarity with Thai cuisine and service culture.
• Deep understanding of restaurant financial reporting and KPI tracking.
• Ability to travel frequently between three outlets.

Responsibilities

• Oversee operations of three Thai outlets ensuring brand standards, service speed, and hospitality.
• Enforce HACCP/Local Health Dept standards and ensure recipe adherence across locations.
• Manage P&L, labor costs, COGS, wastage and local marketing strategies.
• Monitor staff scheduling and performance reviews for senior team members.

Skills

Multi-unit Mgmt

Thai cuisine knowledge

Business acumen

Travel between outlets

Leadership

Job description

We are seeking a high-energy, experienced to oversee the operations of our three Thai restaurant outlets. You will be responsible for maintaining the authenticity of our brand, ensuring consistent food quality across all locations, and driving profitability. The ideal candidate balances a "boots-on-the-ground" leadership style with high-level strategic planning.

Key Responsibilities

1. Operational Excellence & Quality Control

• Conduct regular site visits to all three locations to ensure brand standards, service speed, and Thai hospitality are consistent.

• Enforce strict food safety and sanitation protocols (HACCP/Local Health Dept standards).

• Coordinate with Head Chefs to ensure recipe adherence and ingredient consistency.

2. Financial Management

• Oversee P&L for all outlets; manage labor costs, COGS (Cost of Goods Sold), and wastage.

• Develop and implement local marketing strategies to drive foot traffic and delivery sales.

• Monitor inventory levels and negotiate with suppliers for bulk-buy discounts across the group.

3. People & Leadership

• Recruit, train, and mentor Restaurant Managers for each outlet.

• Foster a positive work culture that celebrates Thai culture and excellent customer service.

• Manage scheduling and performance reviews for senior staff.

4. Customer Experience

• Monitor online reviews and guest feedback, implementing corrective actions when necessary.

• Ensure the physical environment (decor, music, lighting) reflects our brand identity at every location.

Requirements

• Experience:2+ years in a Multi-Unit Manager or Area Manager role within the F&B industry.

• Cuisine Knowledge:Strong familiarity with Thai cuisine and service culture is highly preferred.

• Business Acumen:Deep understanding of restaurant financial reporting and KPI tracking.

• Logistics:Ability to travel frequently between the three outlets.

• Soft Skills:Excellent conflict resolution skills and the ability to lead diverse teams.