Fulfillment & Customer Care Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks an Order Processing Associate to handle customer orders, coordinate deliveries, and support sales activities. The role requires a diploma/degree in business or related fields, strong MS Office skills, and familiarity with SAP or Salesforce is a plus. You will maintain records and help improve processes, reporting to the operations team. This is a full-time, on-site position in Singapore.

Qualifications

• Min Diploma or Degree in Business Administration, Supply Chain Management, Logistics or related discipline.
• Proficient in Microsoft Office applications; experience with SAP or Salesforce is an advantage.

Responsibilities

• Handle customer orders, order processing and order-related enquiries.
• Coordinate with internal teams and logistics partners to ensure timely deliveries.
• Provide customer service support, including handling complaints, returns and credit requests.
• Maintain accurate records and documentation in the system.
• Assist with sales support, administrative duties and process improvements.

Education

Diploma or Degree in Business Administration, Supply Chain Management, Logistics or related discipline

Tools

Microsoft Office

SAP

Salesforce

Job description

Recruit Express Pte Ltd in Singapore seeks an Order Processing Associate to handle customer orders, coordinate deliveries, and support sales activities. The role requires a diploma/degree in business or related fields, strong MS Office skills, and familiarity with SAP or Salesforce is a plus. You will maintain records and help improve processes, reporting to the operations team. This is a full-time, on-site position in Singapore.