FT & PT Admin Assistant (Operation Dept.)

CWCS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local service company in Singapore is seeking a Full-Time & Part-Time Admin Assistant to manage daily operations and handle client queries. The ideal candidate should have at least 1 year of experience in customer service, possess strong communication skills, and be able to work in a fast-paced environment. Responsibilities include scheduling, maintaining client satisfaction, and managing cleaning standards. This role requires a pleasant personality and good interpersonal skills.

Qualifications

• Minimum 1 year experience in customer service or scheduling.
• Pleasant and friendly personality.
• Able to work in a fast-paced environment and a quick learner.

Responsibilities

• Communicate effectively with clients and cleaners through various channels.
• Ensure client satisfaction and provide professional support.
• Schedule floater or cleaner jobs and monitor cleaning standards.

Skills

Customer-oriented

Communication skills

Problem-solving capabilities

Time management

Education

Minimum 'O' level holder

Job description

We are looking for Full-Time & Part-Time Admin Assistant (Operation Department) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and hgood time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day

FT: 6 Days - Must able to commit on Sat or Sun

PT: 3 weekdays + 1 weekend

Work Shift

7am to 4pm or 2pm to 11pm

Responsibilities

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
• Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
• To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents
• Assist in any ad hoc duties assigned by Executive or Assistant Executive

Requirements

• Minimum 1 year experience in customer service, scheduling
• Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
• Pleasant and friendly personality Strong problem solving capabilities
• Able to work at a fast pace environment, fast learner, willing to take up responsibility Computer literacy