Frontline CSR & CRM Reporting Coordinator

Recruit Express Pte Ltd; Singapore; In loco; SGD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Recruit Express Pte Ltd is recruiting for a customer service/concierge role at Raffles Place. You will support the counter, handle CRM enquiries, and prepare daily performance reports to assist smooth operations.

No prior experience is required, as comprehensive training will be provided. The position runs Mon-Fri, 8:30 AM to 6:00 PM, with an immediate start through end of December or beyond, depending on needs.

Competenze

• Min Diploma in any field.
• No experience required; training will be provided.

Mansioni

• Support the counter and concierge duties.
• Extract daily/weekly/monthly CRM Performance Reports.
• Handle all enquiries at counter (Membership enquiries, UTAP, Gift Claim, Hardship grant application etc) including creating of CRM cases and update daily appointment list.
• Assist all frontline customer service transactions including membership sign up, submission of assistance programmes, card replacement etc.
• Other Ad hoc duties as assigned (e.g data entry, appointment confirmation via outbound call).

Formazione

Diploma

Descrizione del lavoro

Recruit Express Pte Ltd is recruiting for a customer service/concierge role at Raffles Place. You will support the counter, handle CRM enquiries, and prepare daily performance reports to assist smooth operations.

No prior experience is required, as comprehensive training will be provided. The position runs Mon-Fri, 8:30 AM to 6:00 PM, with an immediate start through end of December or beyond, depending on needs.