Frontline & Admin Officer (Public Services)

CGP Solutions ApS; Singapore; On-site; SGD 29,000 - 36,000; Full time

Benefits offered by this job

Comprehensive insurance coverage

e-Medical Card after 3 months

Tele-consult after 3 months

Job summary

Cornerstone Global Partners is assisting with a ROMM Frontline and Admin Officer position in Singapore. The role combines frontline operations, reception, and customer service across ROMM services, requiring clear communication and efficient handling of inquiries.

Responsibilities include guiding applicants through eligibility requirements, processing documents, and coordinating solemnisation ceremonies with Kadi/Naib Kadi, ensuring accuracy and timeliness in all steps of the process.

Qualifications

• Frontline operations experience or customer service orientation.
• Reception or public-facing roles preferred.
• Strong communication and service orientation.

Responsibilities

• Serve as first point of contact for the public with ROMM services.
• Attend to walk-in inquiries and advise on eligibility and required steps.
• Process documents and certificates with accuracy and timely follow-up.

Job description

Cornerstone Global Partners is assisting with a ROMM Frontline and Admin Officer position in Singapore. The role combines frontline operations, reception, and customer service across ROMM services, requiring clear communication and efficient handling of inquiries.

Responsibilities include guiding applicants through eligibility requirements, processing documents, and coordinating solemnisation ceremonies with Kadi/Naib Kadi, ensuring accuracy and timeliness in all steps of the process.