Front Office Concierge - Guest Experience & Upsell

TRADERS HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

TRADERS HOTEL MANAGEMENT PTE. LTD. in Singapore seeks a Front Office Associate to oversee front office operations and ensure smooth, efficient service at all times.

You will greet guests, manage check-ins, and coordinate with other departments to deliver seamless experiences. The role emphasizes guest-centric solutions, upselling where appropriate, and timely fulfillment of guest requests. The successful candidate will take pride in being a hotelier and bring strong interpersonal and

Qualifications

• Prefer candidates with hospitality industry experience.
• Hospitality-focused education is preferred.
• Strong interpersonal and communication skills are essential.
• Pride in being a hotelier and guest-service oriented.

Responsibilities

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

Skills

Interpersonal skills

Communication skills

Hospitality experience

Hotel management education

Education

Hotel management education

Job description

TRADERS HOTEL MANAGEMENT PTE. LTD. in Singapore seeks a Front Office Associate to oversee front office operations and ensure smooth, efficient service at all times.

You will greet guests, manage check-ins, and coordinate with other departments to deliver seamless experiences. The role emphasizes guest-centric solutions, upselling where appropriate, and timely fulfillment of guest requests. The successful candidate will take pride in being a hotelier and bring strong interpersonal and