Front-of-House Lead | Head Waiter/Waitress

ACME EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

ACME EMPLOYMENT AGENCY PTE. LTD. is seeking an experienced Head Waiter / Waitress to lead the service team and ensure smooth daily front-of-house operations, managing guest flow and maintaining a warm, professional dining atmosphere.

The Head Waiter / Waitress will supervise service staff, coordinate seating and table service, uphold high customer service standards, and assist the Restaurant Manager with daily operations, inventory checks, and shift planning.

Qualifications

• Minimum 2–3 years of experience in restaurant or F&B service, preferably with supervisory exposure.
• Strong customer service and communication skills.
• Able to lead and motivate a service team.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Oversee daily restaurant service operations.
• Coordinate seating and table service.
• Train and supervise wait staff, ensuring standards.
• Greet guests, explain menu items and take/monitor orders.
• Coordinate with kitchen and bar to ensure timely service.
• Handle guest feedback professionally and maintain dining area presentation.
• Assist with opening and closing duties and stock checks.

Job description

ACME EMPLOYMENT AGENCY PTE. LTD. is seeking an experienced Head Waiter / Waitress to lead the service team and ensure smooth daily front-of-house operations, managing guest flow and maintaining a warm, professional dining atmosphere.

The Head Waiter / Waitress will supervise service staff, coordinate seating and table service, uphold high customer service standards, and assist the Restaurant Manager with daily operations, inventory checks, and shift planning.