Front Desk Receptionist (Part-Time; Weekend)

BIG ADVENTURES KINDERGARTEN PTE.LTD.; Singapore; On-site; SGD 13,000 - 27,000; Part time

Job summary

BrainFit is seeking individuals to support weekend operations, handling enquiries, registrations, and payments, and keeping online records up to date. You will help create a welcoming environment for parents and students at the front desk.

Responsibilities include learning BrainFit’s programmes, responding to enquiries via walk-in, phone, and online channels, processing registrations and payments accurately, and maintaining Scheduling and Invoicing records.

Qualifications

• Minimum 'A' levels or Diploma in any field.
• Experience in customer service within education is preferred.
• Strong communication with parents and students is essential.

Responsibilities

• Learn BrainFit's programmes and processes to provide accurate information to parents and students
• Respond promptly and clearly to programme enquiries via walk-in, phone, and online channels
• Process student registrations and payments accurately to ensure smooth enrolment and financial tracking
• Operate and update Scheduling, Invoicing, and other online systems to maintain organized and current records
• Maintain a clean, welcoming front desk and common areas to create a positive environment for visitors

Skills

Customer service

Communication

Positive attitude

Education

A levels or Diploma

Job description

Company Overview

At BrainFit, we strive to provide high-quality customer experience to parents and students. We are seeking individuals who share our service commitment and passion for the education industry to join us on the weekend.

Job Summary

Support BrainFit's weekend operations by managing enquiries, processing registrations and payments, maintaining online records, and creating a welcoming environment for parents and students.

Responsibilities

• Learn BrainFit's programmes and processes to provide accurate information to parents and students
• Respond promptly and clearly to programme enquiries via walk-in, phone, and online channels to assist parents and students
• Process student registrations and payments accurately to ensure smooth enrolment and financial tracking
• Operate and update Scheduling, Invoicing, and other online systems to maintain organized and current records
• Maintain a clean, tidy, and welcoming front desk and common areas to create a positive environment for visitors

Required competencies and certifications

• Minimum 'A' levels or Diploma in any field

Preferred competencies and qualifications

• Demonstrate experience in customer service, especially within the education industry
• Communicate effectively with parents and students to support their needs
• Maintain a positive outlook and pleasant disposition when interacting with customers