FRONT DESK RESIDENT (PART-TIME)

Piladay Pte. Ltd.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Piladay Pte. Ltd. in Singapore is seeking a client-facing studio coordinator to welcome clients, coordinate bookings, and manage payments in a boutique wellness setting.

You will maintain accurate client records in the booking system, monitor attendance and no-shows, keep the studio clean and stocked, and support day-to-day administrative tasks in a fast-paced environment.

Qualifications

• Experience in customer service or hospitality is preferred.
• Ability to communicate clearly in English, both written and spoken.
• Organised, detail-oriented, and able to multitask in busy periods.

Responsibilities

• Welcome clients and manage the studio experience from arrival to departure.
• Handle bookings, scheduling, and appointment coordination for private and group sessions.
• Onboard new clients and explain registration processes and studio policies.
• Manage payments, invoicing, and billing enquiries.

Skills

Customer service

Hospitality

Wellness

English communication

Tools

Booking system

Billing software

Job description

About the role

You will be welcoming clients and managing the studio experience from arrival to departure, handling bookings, scheduling, and appointment coordination across private and group sessions. You will be onboarding new clients, walking them through registration, studio policies, and what to expect. You will manage payments, invoicing, and billing enquiries, maintain accurate client records in the booking system, and monitor attendance, late cancellations, and no-shows in line with studio policy. You will keep the studio clean, well-stocked, and running smoothly throughout your shift, and support the team with day-to-day administrative tasks as needed.

Key responsibilities

• Welcome clients and manage the studio experience from arrival to departure
• Handle bookings, scheduling, and appointment coordination across private and group sessions
• Onboard new clients — walk them through registration, studio policies, and what to expect
• Manage payments, invoicing, and billing enquiries
• Maintain accurate client records in the booking system
• Monitor attendance, late cancellations, and no-shows in line with studio policy
• Keep the studio clean, well-stocked, and running smoothly throughout your shift
• Support the team with day-to-day administrative tasks as needed

About you

• Warm, professional communicator with strong spoken and written English
• Comfortable in a client-facing environment and genuinely enjoys people
• Organised and detail-oriented, with the ability to multitask during busy periods
• Reliable and takes initiative without needing to be micromanaged
• Prior experience in customer service, hospitality, or wellness is a plus