Front Desk & Guest Experience Specialist

INFINIUM RECRUITMENT; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

INFINIUM RECRUITMENT in Singapore seeks a friendly Front Desk Executive to welcome clients and visitors, answer queries, and support day-to-day front desk operations.

You will manage appointments, handle calls, and coordinate with internal teams to ensure a smooth, professional experience. A Diploma or equivalent and strong communication are required, with on-site work from 9:00 AM to 6:00 PM, Monday to Friday.

Qualifications

• Minimum Diploma or equivalent qualification.
• Excellent communication and interpersonal skills.
• Friendly, approachable and service-oriented.
• Comfortable interacting with clients from diverse backgrounds.
• Well-groomed and professional.
• Organised with ability to multitask.
• Basic computer skills including MS Office.
• Customer service, retail, hospitality or front desk experience is a plus.

Responsibilities

• Greet and assist clients and visitors in a professional, friendly manner.
• Answer enquiries and provide information on services.
• Handle incoming calls, messages and general enquiries.
• Manage appointments and schedules.
• Coordinate with internal teams to assist with client requests.
• Maintain accurate client and appointment records.
• Perform basic administrative duties at the front desk.
• Resolve client concerns professionally.
• Keep reception and client areas neat and welcoming.

Skills

Communication

Interpersonal skills

Customer service orientation

Multitasking

Education

Diploma or equivalent

Tools

Microsoft Office

Job description

INFINIUM RECRUITMENT in Singapore seeks a friendly Front Desk Executive to welcome clients and visitors, answer queries, and support day-to-day front desk operations.

You will manage appointments, handle calls, and coordinate with internal teams to ensure a smooth, professional experience. A Diploma or equivalent and strong communication are required, with on-site work from 9:00 AM to 6:00 PM, Monday to Friday.