Front Desk & Guest Experience Specialist

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 19.000 - 26.000; Vollzeit

Zusammenfassung

Recruit Express Pte Ltd in Singapore seeks a friendly Guest Service Officer for a short-term assignment at a serviced apartment. You will greet guests, handle check-ins/outs, register guests, and provide information about the property and its services.

The role requires strong communication, service orientation and the ability to work independently. You will respond to enquiries, coordinate with departments, and deliver welcoming, professional service to residents from diverse backgrounds.

Qualifikationen

• Minimum GCE O/N Level, Nitec, Higher Nitec or Diploma in hospitality and any other relevant fields.
• Friendly, approachable and customer-service oriented.
• Good communication and interpersonal skills.
• Comfortable handling guest enquiries and interacting with residents from different backgrounds.
• Able to work independently and handle front desk responsibilities.

Aufgaben

• Attend to residents' enquiries and requests in a friendly and professional manner.
• Handle guest check-in and check-out procedures.
• Assist with guest registration and maintain accurate records.
• Provide information and assistance regarding the property and its services.
• Handle incoming calls, enquiries and feedback.
• Coordinate with relevant departments to ensure residents' requests are attended to promptly.
• Assist with general front desk and guest service duties.
• Perform other ad-hoc duties as assigned.

Kenntnisse

Customer service

Communication

Interpersonal skills

Ausbildung

GCE O/N Level or Diploma in Hospitality

Jobbeschreibung

Recruit Express Pte Ltd in Singapore seeks a friendly Guest Service Officer for a short-term assignment at a serviced apartment. You will greet guests, handle check-ins/outs, register guests, and provide information about the property and its services.

The role requires strong communication, service orientation and the ability to work independently. You will respond to enquiries, coordinate with departments, and deliver welcoming, professional service to residents from diverse backgrounds.