Front Desk Executive [CCP for Tourism Professionals]

MIGHTY HOTELS PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Food allowance

Free parking

Health insurance

Professional development

Promotion to permanent employee

Job summary

Mighty Hotels Pte. Ltd. in Singapore is seeking a front office associate to ensure smooth operations of the hotel reception, handle guest requests via email, phone and in person, and manage room allocation.

The role requires proficiency in English, ability to work weekends/PH and rotating shifts or night shift, and familiarity with Microsoft Office and Gmail. On-site work with opportunities for professional development.

Qualifications

• Proven experience in front office or reception roles is preferred.
• Excellent customer service and communication skills.
• Proficient in English with good written and spoken communication.

Responsibilities

• Ensure smooth operations of hotel front office.
• Attend to guests requests and queries via emails, phone calls and face to face
• Manage room inventory, payments and allocation.
• Liaise with various departments and external contractors/vendors
• Other ad hoc, documentation and admin duties.

Skills

Front desk operations

Customer service

English communication

MS Office

Gmail

Tools

MS Office

Gmail

Job description

Job description:

Ensure smooth operations of hotel front office.

Attend to guests requests and queries via emails, phone calls and face to face

Manage room inventory, payments and allocation.

Liaise with various departments and external contractors/vendors

Other ad hoc, documentation and admin duties.

Requirements

Proficient in spoken and written English

Able to work weekends/PH and rotating shifts or permanent night shift

Familiar with Microsoft Office & Gmail

Pleasant personality, diligent & highly responsible; and able to work under little supervision.

4 to 5 days work week arrangement available.

Job Types: Full-time, Part-time, Permanent, Internship, Fresh graduate

Benefits:

• Employee discount
• Food allowance
• Free parking
• Health insurance
• Professional development
• Promotion to permanent employee

Work Location: In person