Front Desk Executive

Duxton Asset Management Pte Ltd; Singapore; On-site; SGD 26,000 - 42,000; Full time

Job summary

Duxton Asset Management Pte Ltd is seeking a professional Front Desk Executive to manage the reception area and be the first point of contact for clients, investors, business partners and visitors. The role includes general administrative support, coordinating with internal departments and maintaining a well-functioning office environment.

You will greet visitors, handle calls and inquiries, manage meeting room arrangements and support onboarding and confidential handling of information in a

Qualifications

• Diploma or Bachelor's degree in Business Administration, Hospitality, Management or a related field preferred.
• 1-3 years of experience in front desk, reception, office administration, client services or a similar role.
• Experience in financial services, asset management, private funds, investment banking or professional services is an advantage.
• Professional appearance and strong customer-service orientation.
• Good verbal and written communication skills.
• Strong organisational and coordination skills.
• Proficient in Microsoft Office and common office communication tools.
• Able to handle multiple tasks and work in a fast-paced professional environment.
• High level of integrity, discretion and confidentiality.

Responsibilities

• Manage the company's reception area and ensure a professional and welcoming environment.
• Greet and assist clients, investors, business partners and visitors in a professional manner.
• Handle incoming calls, emails and general enquiries and direct them to the appropriate department.
• Coordinate visitor registration, meeting room arrangements and appointments.
• Notify relevant staff when visitors arrive and assist with visitor access where required.
• Manage incoming and outgoing mail, courier services and deliveries.
• Provide professional assistance to clients, investors and external business contacts visiting the office.
• Maintain a high standard of confidentiality when handling visitors and company information.
• Coordinate meeting arrangements for management, investment teams and other departments.
• Support client and investor meetings by preparing meeting rooms and ensuring required facilities are available.
• Provide day-to-day administrative support to the office and management.
• Assist with office supplies, stationery and inventory management.
• Coordinate with building management, cleaning, maintenance, security and other office service providers.
• Assist with office access cards, visitor passes and related administrative matters.
• Maintain proper records of office documents, deliveries and administrative activities.
• Support office events, meetings and internal activities when required.
• Coordinate with HR, Finance, Operations, IT and other departments on general administrative matters.
• Assist with onboarding arrangements for new employees, including workstation, access card and basic office setup.
• Support internal meetings and management activities.
• Assist with preparation of administrative reports and records where required.
• Maintain strict confidentiality of client, investor, employee and company information.
• Follow company policies, security procedures and internal controls.
• Escalate any unusual visitor activity, security concerns or administrative issues to the appropriate person.
• Handle sensitive information in accordance with company confidentiality and data protection requirements.

Job description

We are seeking a professional and well-organised Front Desk Executive to manage the company's reception area and provide a professional first point of contact for clients, investors, business partners and visitors.

The role will also provide general administrative and office support, coordinate with internal departments and assist in maintaining a professional and well-functioning office environment.

Key Responsibilities

Front Desk & Reception

• Manage the company's reception area and ensure a professional and welcoming environment.
• Greet and assist clients, investors, business partners and visitors in a professional manner.
• Handle incoming calls, emails and general enquiries and direct them to the appropriate department.
• Coordinate visitor registration, meeting room arrangements and appointments.
• Notify relevant staff when visitors arrive and assist with visitor access where required.
• Manage incoming and outgoing mail, courier services and deliveries.

Client & Visitor Services

• Provide professional assistance to clients, investors and external business contacts visiting the office.
• Maintain a high standard of confidentiality when handling visitors and company information.
• Coordinate meeting arrangements for management, investment teams and other departments.
• Support client and investor meetings by preparing meeting rooms and ensuring required facilities are available.

Office Administration

• Provide day-to-day administrative support to the office and management.
• Assist with office supplies, stationery and inventory management.
• Coordinate with building management, cleaning, maintenance, security and other office service providers.
• Assist with office access cards, visitor passes and related administrative matters.
• Maintain proper records of office documents, deliveries and administrative activities.
• Support office events, meetings and internal activities when required.

Corporate & Internal Coordination

• Coordinate with HR, Finance, Operations, IT and other departments on general administrative matters.
• Assist with onboarding arrangements for new employees, including workstation, access card and basic office setup.
• Support internal meetings and management activities.
• Assist with preparation of administrative reports and records where required.

Confidentiality & Compliance

• Maintain strict confidentiality of client, investor, employee and company information.
• Follow company policies, security procedures and internal controls.
• Escalate any unusual visitor activity, security concerns or administrative issues to the appropriate person.
• Handle sensitive information in accordance with company confidentiality and data protection requirements.

Requirements

• Diploma or Bachelor's degree in Business Administration, Hospitality, Management or a related field preferred.
• 1-3 years of experience in front desk, reception, office administration, client services or a similar role.
• Experience in financial services, asset management, private funds, investment banking or professional services is an advantage.
• Professional appearance and strong customer-service orientation.
• Good verbal and written communication skills.
• Strong organisational and coordination skills.
• Proficient in Microsoft Office and common office communication tools.
• Able to handle multiple tasks and work in a fast-paced professional environment.
• High level of integrity, discretion and confidentiality.

Role Objective

To ensure the company's front desk, visitor experience and day-to-day office administration are managed professionally and efficiently, while providing reliable support to management, employees, clients, investors and external business partners.