Front Desk/ Receptionist (Bank/Central)

RecruitPedia Pte Ltd; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

RecruitPedia Pte Ltd on behalf of our banking client seeks a Front Desk/Receptionist to welcome clients, manage the front-of-house, handle calls, and coordinate VIP visits in Town, Singapore.

The role covers office administration, facilities support, travel arrangements, and daily operations, requiring a diploma or degree in hospitality or related field and 3–5 years of relevant experience in a premium corporate setting.

Qualifications

• Diploma or Degree in Hospitality, Hotel Management, Business Administration or a related discipline.
• Approximately 3–5 years of relevant experience in reception, front office, hospitality, office administration or workplace services.
• Experience in premium hospitality, luxury, banking, financial services or a professional corporate environment is an advantage.
• Strong customer service skills and a polished, professional presence.

Responsibilities

• Welcome clients, visitors and employees warmly and professionally.
• Deliver attentive service to clients and VIP visitors.
• Handle enquiries and address requests or concerns promptly.
• Manage incoming calls and direct enquiries to contacts.
• Coordinate meeting room bookings for VIP visits.
• Manage the reception mailbox, correspondence and visitor records.
• Coordinate mail, courier services and deliveries.
• Assist with invoice processing and general administrative duties.
• Prepare reception and operational reports, including visitor statistics, call volumes and incident records.
• Coordinate servicing, maintenance and repairs of office equipment.
• Manage procurement, inventory and distribution of office supplies.
• Liaise with vendors and external service providers.
• Support the Office Manager in maintaining efficient daily office operations.
• Handle employees’ business travel enquiries.
• Coordinate flight arrangements with the appointed corporate travel agency.
• Assist with hotel reservations and other travel requirements.
• Provide daily operational and administrative support to the Office Manager.
• Assist other departments with ad hoc administrative tasks.
• Maintain proper handover and backup arrangements to ensure continuity of reception and office services.

Skills

Customer service

Communication

Professional demeanor

Education

Diploma or Degree in Hospitality, Hotel Management, Business Administration or a related discipline

Job description

Our client is in Banking industry. Due to their current expansion plan, they are looking for an Front Desk/Receptionist to join their Corporate team, in hopes of developing the current high performing team.

They are located in Town – easily accessible via various modesoftransport.

Job Description:

Front-of-House & Client Experience

• Welcome clients, visitors and employees warmly and professionally.
• Deliver attentive service to clients and VIP visitors.
• Handle enquiries and address requests or concerns promptly.
• Manage incoming calls and direct enquiries to the appropriate contacts.
• Coordinate meeting room bookings and arrangements for VIP visits.

Office Administration

• Manage the reception mailbox, correspondence and visitor records.
• Coordinate mail, courier services and deliveries.
• Assist with invoice processing and general administrative duties.
• Prepare reception and operational reports, including visitor statistics, call volumes and incident records.

Facilities & Office Support

• Coordinate servicing, maintenance and repairs of office equipment.
• Manage the procurement, inventory and distribution of office supplies.
• Liaise with vendors and external service providers.
• Support the Office Manager in maintaining efficient daily office operations.

Business Travel Support

• Handle employees’ business travel enquiries.
• Coordinate flight arrangements with the appointed corporate travel agency.
• Assist with hotel reservations and other travel requirements.

Operational Support

• Provide daily operational and administrative support to the Office Manager.
• Assist other departments with ad hoc administrative tasks.
• Maintain proper handover and backup arrangements to ensure continuity of reception and office services.

Job Requirements:

• Diploma or Degree in Hospitality, Hotel Management, Business Administration or a related discipline.
• Approximately 3–5 years of relevant experience in reception, front office, hospitality, office administration or workplace services.
• Experience in premium hospitality, luxury, banking, financial services or a professional corporate environment is an advantage.
• Strong customer service skills and a polished, professional presence.

We regret that only shortlisted candidate will be notified.