Front Desk & Billing Associate – Healthcare Scheduling

Smilepoint Dental; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

CPF benefits

Paid leave

Medical insurance

Incentives

Job summary

Smile Point operates three dental clinics in Singapore and is seeking a proactive front desk professional. You will be the first point of contact for patients, manage appointments, process payments, and handle claims across CHAS, Medisave and private insurance.

No healthcare experience is required, and there is a clear path from Trainee to Business Associate with salary progression. Structured induction, mentorship from Ops and senior staff, and opportunities to attend sponsored courses are part

Qualifications

• Requires a local diploma or degree in any subject.
• Service experience of any kind is preferred (retail, F&B, hotel, beauty, call centre).
• Clear communication, written and spoken.
• Comfortable picking up new computer systems.
• No healthcare or dental experience needed.

Responsibilities

• Check patients in and out, and be the person they deal with first.
• Book, confirm and move appointments across the day.
• Take payments, and handle cash and card accurately.
• Submit and track dental claims — CHAS, Medisave and private insurance.
• Answer calls, emails and counter enquiries.

Skills

Service experience

Clear communication

Computer systems familiarity

No healthcare or dental experience not

Education

Diploma or degree (any subject)

Job description

Smile Point operates three dental clinics in Singapore and is seeking a proactive front desk professional. You will be the first point of contact for patients, manage appointments, process payments, and handle claims across CHAS, Medisave and private insurance.

No healthcare experience is required, and there is a clear path from Trainee to Business Associate with salary progression. Structured induction, mentorship from Ops and senior staff, and opportunities to attend sponsored courses are part