Dental Front Desk Specialist: Patient Experience & Scheduling

Achieve Career Consultant Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Achieve Career Consultant Pte Ltd is seeking a friendly clinic receptionist in Singapore. You will welcome patients, manage registrations, appointments and enquiries, and handle phone calls. Working hours are Mon–Sat with varying shifts; Sundays and PH are off.

You will maintain patient records, process payments, and assist with front-desk duties in a fast-paced environment. Prior receptionist, customer service, healthcare or dental experience is an advantage; strong communication and

Qualifications

• Prior receptionist, customer service, healthcare or dental experience is an advantage.
• Good communication and interpersonal skills.
• Organized and service-oriented personality.
• Comfortable working in a fast-paced environment.
• Candidates without dental experience but with strong customer service experience are welcome.

Responsibilities

• Welcome and attend to patients professionally.
• Manage patient registration, appointments and enquiries.
• Handle phone calls and appointment bookings.
• Manage billing, payments and cashiering duties.
• Maintain accurate patient records and documentation.
• Follow up with patients on appointments when required.
• Assist with general administrative and clinic duties.
• Maintain a clean and welcoming reception area.
• Provide excellent customer service throughout the patient journey.

Skills

Communication skills

Interpersonal skills

Organized

Customer service

Adaptability

Job description

Achieve Career Consultant Pte Ltd is seeking a friendly clinic receptionist in Singapore. You will welcome patients, manage registrations, appointments and enquiries, and handle phone calls. Working hours are Mon–Sat with varying shifts; Sundays and PH are off.

You will maintain patient records, process payments, and assist with front-desk duties in a fast-paced environment. Prior receptionist, customer service, healthcare or dental experience is an advantage; strong communication and