Front Desk Admin/ Receptionist

PERSOL; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

PERSOL Singapore is seeking a receptionist on a 1-year contract (renewable depending on performance and business needs). Working hours are Mon to Fri 8-5pm/9-6pm, at two locations: Kent Ridge and HarbourFront.

You will be the first point of contact for visitors and callers, delivering a friendly and welcoming impression. Responsibilities include issuing passes, greeting guests, coordinating events, arranging dining and business activities, managing workplace services (mail, office supplies,

Qualifications

• Experience in reception and customer service is helpful.

Responsibilities

• First point of contact for visitors and callers, greeting with a welcoming demeanor.
• Issue visitor and parking passes and follow security protocols.
• Answer telephone professionally and coordinate presentations and meetings.
• Arrange and confirm recreational, dining, and business activities.
• Coordinate workplace services including mail, supplies, and onboarding.
• Manage inquiries with professional customer-service standards.
• Organize on-site events and secure event space.
• Follow security procedures and notify relevant parties for safety.
• Coordinate with vendors supplying services to the workplace.

Job description

Duration: 1 Year, renewable depending on performance & business needs

Working hours: Mon to Fri 8-5pm/9-6pm

Location: Kent Ridge & HabourFront (Support 2 locations)

Job Description

• First point of contact for all those entering the facility (receptionist duties 10%). Greet them with a friendly and welcoming demeanor.

• Issue visitor and parking passes and follow security protocols.

• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.

• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.

• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.

• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.

• Coordinate with vendors who supply services or goods to the workplace.

• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.

• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

We regret to inform that only shortlisted candidates will be notified.