Freight Operations Coordinator — Air & Sea (Singapore)

Fratelli Cosulich Group

Singapore

On-site

SGD 47,000 - 69,000

Full time

6 days ago

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Benefits offered by this job

13th-month bonus (Double Pay)

Medical coverage

Five-day work week

Job summary

Express Global Singapore, part of Fratelli Cosulich Group, seeks an Operations Coordinator to join our logistics team. You will oversee daily freight forwarding activities for air and sea freight, coordinate with carriers, and ensure timely shipments.

The ideal candidate has 3+ years in freight forwarding, strong knowledge of shipping processes, and excellent customer service with English proficiency. Reporting to the Operations Manager/Directors, you will thrive in a dynamic environment.

Qualifications

3+ years of experience in freight forwarding and logistics operations.
Strong knowledge of shipping processes (air and sea).
Customer service excellence and client-facing communication.
Full proficiency in English and eligibility to work in Singapore.

Responsibilities

Oversee daily freight forwarding operations across air and sea.
Coordinate cross-shipments and Batam trade routes with carriers, suppliers, and customers.
Prepare bookings and shipping documents (BLs, customs declarations).
Monitor shipment status and provide proactive client updates on delivery timelines.
Resolve operational issues promptly to minimize delays.
Collaborate with sales and customer service to enhance client satisfaction.
Ensure compliance with regulatory requirements and internal policies.
Assist in optimizing processes for higher efficiency and cost-effectiveness.