Global Air Freight Operations Specialist

TOLL GLOBAL FORWARDING (SINGAPORE) PTE. LIMITED; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

TOLL GLOBAL FORWARDING (SINGAPORE) PTE. LIMITED in Singapore seeks an Air Freight Operations Coordinator to manage export shipments, coordinate with international networks, airlines and customers, ensuring accuracy and on-time execution.

You will create export files in CW1, handle pre-alerts, invoicing coordination with GSS, monitor KPIs, and ensure compliance with health, safety and company standards.

Qualifications

• Diploma in Logistics, Supply Chain, Transportation, Business Administration, or a related field.
• Experience in air freight export operations or freight forwarding preferred.
• Proficiency with CW1 or similar freight-management systems is a plus.
• Strong communication and multitasking abilities.

Responsibilities

• Coordinate and communicate with overseas agents, network partners, airlines, authorities, and customers regarding export shipments.
• Execute end-to-end air export operations, ensuring timely and accurate shipment processing.
• Manage co-loading business activities, including rate quotations and coordination with carriers.
• Process space bookings with airlines and obtain spot rates when required.
• Receive and process shipment nominations and customer bookings, providing accurate flight details and shipment updates.
• Arrange cargo collection and transportation with appointed transport providers.
• Create and manage export files and shipment execution within CargoWise One (CW1).
• Prepare and issue pre-alerts upon shipment execution.
• Process invoicing and coordinate closely with the GSS team on billing-related matters.
• Monitor and update operational KPIs and system records accurately.
• Ensure compliance with customer requirements, operational procedures, health and safety standards, and company policies.

Skills

Air freight export operations

Logistics coordination

Airline booking processes

Communication skills

Microsoft Office

CW1 knowledge

Education

Diploma in Logistics/Supply Chain/Transportation

Tools

CargoWise One (CW1)

Job description

TOLL GLOBAL FORWARDING (SINGAPORE) PTE. LIMITED in Singapore seeks an Air Freight Operations Coordinator to manage export shipments, coordinate with international networks, airlines and customers, ensuring accuracy and on-time execution.

You will create export files in CW1, handle pre-alerts, invoicing coordination with GSS, monitor KPIs, and ensure compliance with health, safety and company standards.