Freight Logistics Coordinator — Customer Support & Shipments

JOB EXPRESS SERVICES PTE. LTD.; Singapore; In loco; SGD 22.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Variable Bonus

Medical Reimbursement

Dental Claims up to $200

Descrizione del lavoro

JOB EXPRESS SERVICES PTE. LTD. is seeking a Customer Service Coordinator (Freight Forwarding) to manage customer inquiries, coordinate shipments with partners, and process a variety of shipping documents.

The role ensures on-time delivery, accurate record-keeping in SysFreight, and proactive problem resolution in daily operations. The position involves supporting logistics teams and maintaining high service levels with customers, carriers, and internal departments, with a focus on efficient

Mansioni

• Handle customer enquiries and provide timely updates on shipment status.
• Coordinate with customers, shipping lines, overseas agents, and internal departments to ensure smooth shipment arrangements.
• Prepare and process shipping documents, quotations, and other related paperwork.
• Monitor import and export shipments and follow up on delivery schedules.
• Handle customer complaints and resolve shipment-related issues promptly.
• Update shipment details and maintain accurate records in the SysFreight system.
• Provide administrative support and ensure efficient daily operations.

Descrizione del lavoro

JOB EXPRESS SERVICES PTE. LTD. is seeking a Customer Service Coordinator (Freight Forwarding) to manage customer inquiries, coordinate shipments with partners, and process a variety of shipping documents.

The role ensures on-time delivery, accurate record-keeping in SysFreight, and proactive problem resolution in daily operations. The position involves supporting logistics teams and maintaining high service levels with customers, carriers, and internal departments, with a focus on efficient