Founding Retail Ops Lead — AI-Driven Stores & Growth

GLIDEWORKS PTE. LTD.; Singapore; On-site; SGD 31,000 - 36,000; Full time

Benefits offered by this job

Company car provided for work use

Company phone line and paid AI tools

14 days annual leave, increasing to 20

Flexible working hours with core 9am–5

Opportunities for career growth

Job summary

GlideWorks PTE. LTD.

in Singapore seeks an operations-focused individual to be the first operations hire, working with the founder to manage daily AI-powered retail stores, coordinate with delivery teams and clients, and drive profitability and growth. You will analyze sales data, plan launches, manage restocking, handle stock, and build strong client relationships while using Claude or ChatGPT to boost efficiency.

Qualifications

• Valid Class 3 or 3A driving licence.
• Ability to lift cartons and travel across Singapore during work hours.
• Proficiency in using AI tools like Claude or ChatGPT in daily work.
• Competency with spreadsheets and sales data analysis to evaluate product profitability.
• Reliable work ethic with consistent follow-through and proactive communication.

Responsibilities

• Analyze monthly sales data to recommend product adjustments that increase store profitability.
• Plan and execute new store launches, including product layout, delivery coordination, setup, and client support on launch day.
• Schedule and manage weekly restocking routes with drivers to ensure all stores remain well stocked.
• Order stock from suppliers, receive deliveries, and maintain accurate warehouse inventory counts.
• Maintain strong relationships with clients and site partners through regular check-ins, prompt communication, and resolving issues such as refunds and fixes.
• Take ownership of emerging operational challenges affecting stores or clients, adapting to evolving company needs.
• Use AI tools such as Claude or ChatGPT to enhance work efficiency and decision-making.
• Communicate clearly and professionally in writing with drivers, suppliers, and clients.
• Drive the company car for operational tasks and manage travel across Singapore as needed.
• Lift cartons and perform physical tasks required for store and warehouse operations.

Skills

Driving licence

AI tools usage

Data analysis

Communication

Proactive follow-through

Tools

Claude

ChatGPT

Job description

GlideWorks PTE. LTD.

in Singapore seeks an operations-focused individual to be the first operations hire, working with the founder to manage daily AI-powered retail stores, coordinate with delivery teams and clients, and drive profitability and growth. You will analyze sales data, plan launches, manage restocking, handle stock, and build strong client relationships while using Claude or ChatGPT to boost efficiency.