Founding Operations Executive (first operations hire)

GLIDEWORKS PTE. LTD.; Singapore; Hybrid; SGD 31,000 - 36,000; Full time

Benefits offered by this job

Company car and mileage claims

AI tools provided (Claude Pro, etc.)

14 days annual leave, increasing with

Growth opportunities to manage stores

Job summary

GLIDEWORKS PTE. LTD. is hiring an operations professional to run day-to-day store operations and be the primary contact for delivery teams and clients. You will work closely with the founder, manage store profitability, and coordinate launches and restocking across Singapore.

You will use AI tools to optimize operations, analyze sales data, and ensure reliable weekly performance. The role offers a flexible schedule, a company car, and growth opportunities as the company expands across sites.

Qualifications

• Reliable and keeps commitments, communicates early when issues arise.
• Good written English and clear communication with drivers, suppliers and clients.
• Willingness to take ownership as operations scale and evolve.

Responsibilities

• Review monthly sales data and advise on product space and profitability for each store.
• Plan and execute new store launches including layout, delivery, setup and client support.
• Coordinate weekly restocking routes with drivers and ensure stock accuracy across stores.
• Manage stock orders, deliveries and warehouse counts to keep inventories accurate.
• Maintain strong relationships with clients and site partners, handling inquiries and issues promptly.
• Proactively tackle new operational challenges as the company grows, without a fixed scope.

Skills

Reliability

English communication

Tools

Claude Pro

ChatGPT

Job description

Up to $3,200 a month (basic salary + monthly performance bonus)

Run the day-to-day operations of a growing AI-powered retail business and work directly with the founder. Flexible location: some days at the warehouse, some at client sites, some from home.

About us

We run a growing fleet of AI-powered unattended stores in Singapore. Our clients include major public-listed international organisations.

We are a small team. We use AI tools for as much of our work as we can, so that our people can focus on running operations well.

About the role

You will be our first operations hire and will work directly with the founder. You will run the day-to-day operation of our stores, and you will be the main contact for our delivery team and our clients.

What you will do

• Review sales data every month and recommend which products to remove, add or give more space to, so that each store makes more profit.
• Plan and run new store launches: product layout, delivery, setup, and support for the client on launch day.
• Plan and run the weekly restocking routes with our drivers, and make sure every store is well stocked.
• Order stock from suppliers, receive deliveries, and keep warehouse stock counts correct.
• Look after our clients and site partners: regular check-ins, quick replies, refunds and fixes.
• Take on new operational problems as the company grows. This role does not have a fixed job scope. If something affects our stores or our clients, we expect you to take ownership of it.

What we are looking for

Must have:

• You use AI tools such as Claude or ChatGPT in your work today. We provide Claude Pro and other tools.
• You are comfortable with spreadsheets and sales data, and you understand what makes a product profitable.
• You are reliable. You do what you say you will do, every week, and you tell us early when something goes wrong.
• Good written English, and clear communication with drivers, suppliers and clients.
• A Class 3 or 3A driving licence. You will drive the company car; your own car is a plus.
• Able to lift cartons and travel across Singapore during the day (as needed).
• Singapore Citizen or Permanent Resident.

Good to have:

• Experience in retail, F&B, supermarket, convenience store, warehouse or operations work. Store managers and assistant store managers are encouraged to apply. If you have not handled ordering, receiving or stock counts before, we will teach you.

What you get

• Up to $3,200: $2,800 basic salary (depending on experience), plus a monthly performance bonus of up to $400 based on clear targets agreed with you.
• Flexible working: core hours are 9am to 5pm, Monday to Friday. Some days you will be at the warehouse, some days at a client site, and some days you can work from home. What matters is that the job gets done.
• 14 days of annual leave, rising to 20 days with service.
• Company car for work, and mileage claims when you use your own car.
• Company phone line and paid AI tools.
• Room to grow. As the company grows, this role can lead to managing the profit of a group of stores, launching operations in other countries, or moving into sales and account management, with pay reviews along the way.

Is this role right for you?

This role is not a good fit if you prefer a fixed job scope and fixed tasks. Some weeks will include work outside office hours, such as a store launch or an urgent restock; when that happens, you get time off in lieu.

Keywords: operations executive, retail operations, inventory management, stock control, merchandising, data analysis, sales analysis, AI tools, account management, logistics