Food Services Store Manager

MARTINO AGENCY; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

MARTINO AGENCY is seeking an experienced Food Service Manager in Singapore. The role involves ensuring meals are properly portioned, presented, and served, while resolving customer complaints and expediting service during peak hours.

You will recruit, train, and lead food service staff, manage scheduling, payroll, and records, and ensure compliance with health and safety regulations. Strong leadership and customer service skills are essential.

Qualifications

• Store manager or related role experience is required.
• Ability to train and manage food service staff.
• Strong organizational and problem-solving abilities.

Responsibilities

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure shifts are covered.
• Completing payroll and maintaining employment records.
• Ensuring customers are served quality food in a timely manner.
• Regularly inspecting all work areas for health and safety compliance.
• Taking inventory of food supplies and ordering as needed.
• Accurate tallying of cash and charge slips.
• Reviewing sales records to determine most profitable menu items.
• Arranging cleaning and maintenance services including trash removal and pest control.
• Switching off lights and arming the alarm at close.

Skills

Organizational skills

Problem-solving

Leadership

Management

Communication

Customer service

Attention to detail

Job description

We are looking for an experienced food service manager to join our team. The food service manager's responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Qualifications:

• Working experience as Store Manager, or a related role.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.