FOOD SERVICES OPERATIONS DIRECTOR

LIMONCELLO PTE. LTD.; Singapore; Hybrid; SGD 45,000 - 75,000; Full time

Job summary

LIMONCELLO PTE. LTD. seeks an experienced Food Service Manager to oversee preparation and service staff, ensuring smooth operations and high standards. You will plan menus, manage budgets, and monitor costs to meet customer expectations.

You will lead and train team members, assign schedules, and foster a proactive service culture. The role requires strong leadership, communication, and the ability to stay calm under pressure.

Qualifications

• Minimum 3 years of relevant experience in food service management.
• Experience managing food service operations in an administrative role.
• Strong customer service, communication, and interpretation skills.
• Demonstrated leadership and ability to motivate staff.

Responsibilities

• Plan, organize, assign, and supervise food preparation and service staff to ensure smooth operations.
• Monitor and maintain high standards of food quality and service by providing clear instructions and guidance.
• Develop and prepare menus aligned with budget limits to meet customer preferences.
• Build and manage operating budgets, monitor food and labor costs, and oversee F&B purchasing decisions.
• Promote and coordinate catering and banquet service activities to expand business opportunities.
• Assign work schedules and train personnel to enhance team performance and efficiency.
• Ensure customer satisfaction by addressing concerns and working proactively to improve service.

Skills

Leadership

Staff management

Customer service

Communication

Organizational skills

Pressure tolerance

Job description

Responsibilities

• Plan, organize, assign, and supervise food preparation and service staff to ensure smooth operations
• Monitor and maintain high standards of food quality and service by providing clear instructions and guidance
• Develop and prepare menus aligned with budget limits to meet customer preferences
• Build and manage operating budgets, monitor food and labor costs, and oversee F&B purchasing decisions
• Promote and coordinate catering and banquet service activities to expand business opportunities
• Recommend menu options to customers based on their preferences and feedback
• Price menus strategically to satisfy customer desires while maintaining profitability
• Ensure customer satisfaction by addressing concerns and working proactively to improve service
• Review inventory levels regularly and purchase food supplies as needed to maintain stock
• Assign work schedules and train personnel to enhance team performance and efficiency

Required competencies and certifications

• Minimum 3 years of relevant experience in food service management
• Knowledge of food service operations in an administrative role
• Customer service, communication, and interpretation skills
• Leadership and organizational skills
• Ability to motivate and manage staff effectively
• Ability to accept criticism and perform well under pressure
• Patience and ability to remain calm in stressful situations