Food Services Operations Manager

TASTE OF CHING PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

TASTE OF CHING PTE. LTD. seeks a capable food service operations manager to oversee a major unit.

The role involves planning menus, directing staff, and ensuring top-quality service to customers. You will coordinate catering and banquet activities and manage inventory and purchasing to sustain smooth operations. The candidate will train staff, assign work schedules, and remain on-call to resolve issues and ensure customer satisfaction.

Qualifications

• Experience in managing food service operations.
• Ability to plan and price menus for catering and buffets.

Responsibilities

• Manage and supervise staff in food preparation and service.
• Plan, organize, and price menus; coordinate catering/banquet services.
• Ensure high standards of food quality and customer satisfaction.
• Coordinate catering/banquet activities and advise menus to customers.
• Review inventory, requisitions, and purchasing of supplies.
• Assign schedules and train personnel; may require longer hours or on-call support.

Skills

People management

Menu planning

Quality control

Customer service

Inventory management

Staff training

Scheduling

Job description

Provides overall management for a major food service unit.

Plans, organizes, assigns, and supervises the work of a number of diversified personnel engaged in food preparation and service.

Observes quality of food service and gives instructions for maintenance of high standards.

Develops and prepares menus according to sound dietary principles.

Develops, prepares, and prices menus to satisfy customers' desires; promotes cash sales and catering/banquet service.

Coordinates catering/banquet service activities; recommends menus to customers.

Works as necessary to insure customer satisfaction, which may include occasional odd hours and/or remaining on-call for problem solving.

Reviews inventory and requisitions and purchases food supplies as required; makes direct special purchases.

Assigns and trains personnel and determines work schedules.