Food Service Counter Attendant

SIN HENG KEE PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

SIN HENG KEE PTE. LTD. is seeking a customer-focused team member for its food service counter.

You will greet guests, take orders, prepare and serve food and beverages, and handle cashier duties with POS systems. Maintain cleanliness and ensure safety standards while delivering friendly service. Ideal candidates are physically fit, able to work in a fast-paced environment, and willing to work shifts, weekends, and public holidays as required.

Qualifications

• Minimum secondary education or equivalent.
• Experience in food service, F&B, or customer service is an advantage.
• Good communication and interpersonal skills.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Take orders, answer enquiries, and provide menu information.
• Prepare, assemble, and serve food and beverages according to standards.
• Operate cashier and POS, handle cash and electronic payments.
• Ensure food safety, storage, and hygiene compliance.
• Replenish counter supplies and maintain cleanliness.
• Monitor quality, freshness, and presentation of items.
• Assist with stock checks and inventory replenishment.
• Handle customer feedback and complaints professionally.
• Follow company policies, procedures, and safety requirements.
• Perform other duties as assigned by supervisor or management.

Skills

Communication skills

Interpersonal skills

Team player

Customer-oriented

Cashier/POS familiarity

Physical fitness

Education

Secondary education

Tools

POS system

Job description

Key Responsibilities

• Greet customers warmly and provide friendly and efficient customer service.
• Take customer orders, answer enquiries, and provide information about menu items.
• Prepare, assemble, and serve food and beverages according to company standards.
• Operate the cashier and point-of-sale (POS) system, including handling cash and electronic payments.
• Ensure food is displayed, stored, and handled in accordance with food safety and hygiene standards.
• Replenish food, beverages, packaging, and other counter supplies when necessary.
• Maintain cleanliness and tidiness of the service counter, dining area, and workstations.
• Monitor food quality, freshness, and presentation.
• Assist with stock checking and inventory replenishment.
• Handle customer feedback and complaints professionally.
• Follow company policies, operational procedures, and workplace safety requirements.
• Perform other duties as assigned by the supervisor or management.

Job Requirements

• Minimum secondary education or equivalent.
• Previous experience in food service, F&B, or customer service is an advantage.
• Good communication and interpersonal skills.
• Customer-oriented with a pleasant and positive attitude.
• Able to work in a fast-paced environment.
• Basic cashiering and POS system knowledge is an advantage.
• Knowledge of food hygiene and safety practices.
• Able to work independently as well as in a team.
• Willing to work shifts, weekends, and public holidays when required.
• Physically fit and able to stand for extended periods.