Food & Beverage (F&B) Service & Operations Intern

GUO FU PTE. LTD.; Singapore; On-site; SGD 11,000 - 17,000; Full time

Job summary

GUO FU PTE. LTD. is seeking an energetic F&B Operations Intern to gain hands-on experience in front-of-house operations, customer relations, and restaurant management systems.

You will greet guests, manage reservations, and ensure accurate orders using a POS system, while coordinating with the kitchen to uphold dining standards. The role offers exposure to CRM software, SOPs in a fast-paced environment, and opportunities to learn inventory procedures and daily operational reporting within a

Qualifications

• Current student or recent graduate in Hospitality, Business Management, Food Services, or a related field.
• Holds or is willing to obtain WSQ Food Safety Course Level 1 certificate.
• Strong interpersonal skills and ability to work effectively in a team.

Responsibilities

• Greet guests and seat them, manage reservations, present menus and take orders using POS system.
• Coordinate with kitchen to serve food and beverages promptly with high dining presentation standards.
• Assist with opening/closing procedures and maintain cleanliness per SFA guidelines and daily inventory tracking.
• Anticipate guests' needs and handle feedback professionally under supervision.

Skills

Interpersonal skills

Teamwork

Positive learning mindset

Education

WSQ Food Safety Course Level 1 certificate

Tools

POS system

CRM software

Job description

Roles & Responsibilities

We are seeking an energetic and detail-oriented F&B Operations Intern to join our service team. This structured internship provides hands‑on exposure to front-of-house operations, customer relations, and restaurant management systems.

• Guest Relations: Greet and seat guests warmly, manage table reservations, present menus, and take orders accurately using the Point-of-Sale (POS) system.
• Service Excellence: Coordinate with the kitchen team to serve food and beverages promptly while ensuring the highest standards of dining presentation.
• Operational Workflow: Assist with opening/closing procedures, maintain cleanliness in accordance with mandatory SFA food safety and hygiene guidelines, and track daily side-station inventory.
• Problem-Solving: Actively anticipate guests' needs and handle customer feedback professionally under the guidance of a senior mentor.

Learning Objectives

By the end of this 3-to-6-month stint, the intern will:

• Master premium front-of-house hospitality standards and CRM software.
• Understand fast-paced workflow optimisation and standard operating procedures (SOPs) in commercial food services.
• Learn the basics of inventory procurement and daily operational reporting.

Job Requirements

• Current student or recent graduate in Hospitality, Business Management, Food Services, or a related field.
• Holds or is willing to obtain a valid WSQ Food Safety Course Level 1 certificate.
• Strong interpersonal skills, a positive learning mindset, and the ability to work effectively in a team environment.
• Ability to work flexible shifts, including weekends or public holidays (per standard F&B schedules).