Floral Design Operations Manager

TIAN TIAN FLOWER PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TIAN TIAN FLOWER PTE. LTD. in Singapore seeks an experienced Retail Manager to oversee daily storefront operations, manage inventory and procurement of global floral stock, and lead the floristry design team.

Responsibilities include setting sales targets, visual merchandising, team leadership, and managing high-value accounts for weddings and corporate events. A 3–5 year background in luxury retail floral design and flexibility for weekend work are required.

Qualifications

• Minimum 3 to 5 years of experience in retail management, specifically handling high-end floral design or luxury retail.
• Experience in sourcing and procuring global floral stock and managing inventory.
• Strong sense of brand standards for bouquet crafting and in-store displays.
• Proficiency with POS tools, inventory management software, and e-commerce platforms.
• Willingness to work weekends and public holidays.

Responsibilities

• Oversee daily boutique operations and budgets, set sales targets and design visual merchandising displays.
• Manage inventory procurement and supply of global floral stock, ensuring quality control of storage.
• Lead floristry design team, mentor juniors, and establish brand standards for arrangements.
• Develop marketing campaigns and seasonal collections; manage large-scale accounts for weddings and upscale events.
• Collaborate on client relations and business development to drive revenue growth.

Skills

Retail operations

Team leadership

Inventory management

Procurement & negotiation

Brand standards

Customer relations

Tools

POS systems

Inventory software

E-commerce platforms

Job description

We are seeking an experienced and creative Retail Manager to oversee daily storefront operations, manage inventory and procurement of global floral stock, and lead our floristry design team. This role requires a balance of high-level creative direction and robust retail business management to ensure client satisfaction and revenue growth.

Key Responsibilities

• Retail Operations & Leadership: Oversee daily boutique operations, manage retail budgets, set sales targets, and design visual merchandising displays to optimize boutique traffic.
• Floral Team Management: Supervise, mentor, and schedule roster shifts for junior florists and retail assistants. Establish brand standards for bouquet crafting, floral arrangements, and wedding event setups.
• Supply Chain & Inventory Procurement: Source, negotiate, and order fresh flowers and botanical supplies from global and wholesale suppliers. Oversee flower conditioning and storage quality control to minimize wastage
• Business Development & Client Relations: Formulate strategic marketing campaigns and seasonal collections (e.g., Valentine's Day, festive seasons). Manage large-scale accounts for weddings, corporate workshops, and upscale events.
• Experience: Minimum 3 to 5 years of experience in retail management, specifically handling high-end floral design or specialty luxury retail.
• Technical Skills: Exceptional artistry in modern and traditional floral design techniques. Proficiency in retail Point of Sale (POS) tools, inventory management software, and e-commerce platforms.
• Soft Skills: Strong leadership capabilities, commercial acumen, and willingness to work flexible schedules, including weekends and public holidays