Retail Operations Executive

NOEL GIFTS INTERNATIONAL LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Noel Gifts International Ltd. in Singapore is seeking a collaborative Retail Operations Executive to oversee store operations, drive sales targets, and ensure alignment with branding and our omni-channel strategy.

The role combines hands-on retail leadership with cross-department collaboration to optimize customer experiences across stores and channels. Ideal candidates have a GCE O level with floristry skills and at least three years of experience managing two or more retail stores, with a

Qualifications

• GCE O level education with floristry skills.
• 3 years of relevant experience in managing at least two retail stores with proven record in driving retail sales targets.

Responsibilities

• Set up and maintain retail store facilities and operations.
• Implement retail policies, standards and processes to ensure customer satisfaction and brand alignment.
• Generate sales reports and collaborate with marketing and other departments to integrate retail within the omni-channel strategy.
• Conduct periodic store inspections for upkeep, compliance with internal and regulatory standards, and adherence to brand/visual merchandising guidelines.
• Manage inventory control and ensure smooth store operations across channels.

Skills

Floristry skills

Retail management

Customer-centric approach

Team player with communication

Education

GCE O level

Job description

To support our growth plans, we seek to recruit a collaborative, dynamic and results-driven individual to join us as Retail Operations Executive

Responsibilities

• Manage retail sales operations include set up retail business and maintain store facilities

• Implement retail policies, standards and processes to ensure customer satisfaction, effective operations and alignment to the business unit’s branding guidelines

• Generate retail sales report and work closely with different departments and collaborate to develop new products and service and work closely with marketing and retail staff to integrate retail as part of the group’s omni-channel approach to delighting customers

• Conduct periodic inspections of all retail stores and channels to ensure optimal upkeep and organisation of retail premises as well as compliance to internal and regulatory standards and guidelines (including brand and visual merchandising guidelines)

• Inventory control

Requirements

• At least a GCE O level education with floristry skills

• 3 years of relevant experience in managing at least two retail stores with proven record in driving retail sales target

• Advantageous if you have floristry skills or experience in the floral/gifts industry

• Good knowledge of retail management best practices

• Strong customer-centric personality

• Highly driven and results-oriented

• Excellent organisation and leadership skills

• Good team player with excellent communication and interpersonal skills