Fleet Operations & Onboarding Specialist

ComfortDelGro Rent-A-Car Pte Ltd; Singapore; Sur place; SGD 29 000 - 42 000; Plein temps

Résumé du poste

ComfortDelGro Rent-A-Car Pte Ltd in Singapore seeks an operations-oriented professional to manage daily hiring of Taxi & PHC vehicles, drive onboarding, and ensure smooth processes.

You will coordinate with multiple teams, handle driver inquiries, prepare reports in MS Office, and support onboarding on the ZIG platform.

Strong communication and a proactive, solution-focused mindset are essential, with minimum O-Level education.

Qualifications

• Experience in customer service or operations.
• Good communication skills (verbal and written).
• Proactive, solution-oriented mindset.

Responsabilités

• Ensure daily processing of hiring out Taxi & PHC vehicles to grow revenue fleet.
• Provide driver details to authorities for PHC/taxi summons.
• Manage drivers incentives and rebates payouts.
• Coordinate hirer onboarding on ZIG platform and related processes.
• Propose and participate in User Acceptance Testing of Fleet Management System enhancements.
• Review operations processes with automation and AI support.
• Monitor driver inquiries via email and phone; assist walk-in drivers.
• Perform other adhoc duties as assigned.

Connaissances

Customer service experience

Good communication skills

Proactive, solution-oriented mindset

Formation

GCE O-Level

Outils

MS Office

Description du poste

ComfortDelGro Rent-A-Car Pte Ltd in Singapore seeks an operations-oriented professional to manage daily hiring of Taxi & PHC vehicles, drive onboarding, and ensure smooth processes.

You will coordinate with multiple teams, handle driver inquiries, prepare reports in MS Office, and support onboarding on the ZIG platform.

Strong communication and a proactive, solution-focused mindset are essential, with minimum O-Level education.