Fintech Operations Associate: AI-Powered Efficiency

CAPITAL C CORPORATION PTE. LTD.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Job summary

Capital C Corporation Pte. Ltd. is seeking an Operations Associate to support day-to-day operations in a fast-paced fintech setting. You will work across customer support, financing applications, and daily business execution to ensure efficient service delivery.

The role emphasizes a hands-on, sales-oriented mindset, strong communication, and the use of AI tools to streamline workflows and elevate the customer experience. Full-time with 5-day weeks and rotating shifts.

Qualifications

• Bachelor’s degree or equivalent qualification.
• 1–3 years in operations, customer service, sales, banking, or related role.
• Experience in customer service, sales, banking, lending, or fintech is a plus.
• Excellent communication and interpersonal skills.
• Customer-oriented, responsible, and able to work independently.

Responsibilities

• Support day-to-day operations in a fast-paced fintech environment.
• Collaborate across customer support, financing applications, and operational processes.
• Leverage AI tools to streamline workflows and improve efficiency.
• Help deliver a smooth and responsive customer experience.

Skills

Strong communication

Customer-focused

Independent work

Fast-paced

Education

Bachelor’s Degree or equivalent qualification

Job description

Capital C Corporation Pte. Ltd. is seeking an Operations Associate to support day-to-day operations in a fast-paced fintech setting. You will work across customer support, financing applications, and daily business execution to ensure efficient service delivery.

The role emphasizes a hands-on, sales-oriented mindset, strong communication, and the use of AI tools to streamline workflows and elevate the customer experience. Full-time with 5-day weeks and rotating shifts.