Operations Associate, Fintech Lending

CAPITAL C CORPORATION PTE. LTD.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Job summary

Capital C Corporation Pte. Ltd. is seeking an Operations Associate to support day-to-day operations in a fast-paced fintech setting. You will work across customer support, financing applications, and daily business execution to ensure efficient service delivery.

The role emphasizes a hands-on, sales-oriented mindset, strong communication, and the use of AI tools to streamline workflows and elevate the customer experience. Full-time with 5-day weeks and rotating shifts.

Qualifications

• Bachelor’s degree or equivalent qualification.
• 1–3 years in operations, customer service, sales, banking, or related role.
• Experience in customer service, sales, banking, lending, or fintech is a plus.
• Excellent communication and interpersonal skills.
• Customer-oriented, responsible, and able to work independently.

Responsibilities

• Support day-to-day operations in a fast-paced fintech environment.
• Collaborate across customer support, financing applications, and operational processes.
• Leverage AI tools to streamline workflows and improve efficiency.
• Help deliver a smooth and responsive customer experience.

Skills

Strong communication

Customer-focused

Independent work

Fast-paced

Education

Bachelor’s Degree or equivalent qualification

Job description

Operations Associate, Fintech Lending

Capital C Corporation Pte. Ltd.

Who We Are

Capital C Corporation is a leading Singapore-based fintech company transforming financial services across Southeast Asia.

With a decade of experience, we build digital financial solutions that empower individuals and small businesses through consumer financing, MSME business loans, buy-now-pay-later, and salary advances in developing countries — all aimed at boosting financial stability.

We are driven by one purpose: “Driving financial inclusion, enhancing lives.”

About the Role

We are looking for a hands-on Operations Associate to support day-to-day operations in a fast-paced fintech environment.

You will work across customer support, financing applications, operational processes, and daily business execution to ensure smooth and efficient service delivery.

As a forward-thinking fintech, we value efficiency. You will be empowered to leverage AI tools and technologies to streamline workflows, optimize day-to-day processes, and elevate our customer experience.

If you have a strong sales-driven mindset and the technical savvy to make operations leaner and smarter, this role is your perfect launchpad for your career in fintech!

Who We Are Looking For

• Bachelor’s Degree or equivalent qualification

• Preferably 1–3 years of working experience in operations, customer service, sales, banking, financial services, call centre, retail, hospitality, or a related customer-facing role

• Prior experience in customer service, sales, banking, lending, or fintech will be an advantage

• Strong communication and interpersonal skills

• Customer-oriented, responsible, and able to work independently

• Hands-on and comfortable working in a fast-paced environment

• Comfortable working towards operational, service, and customer-related targets

• Good computer literacy; familiarity with AI tools and digital productivity platforms will be a strong advantage

• Able to identify opportunities to simplify workflows, reduce repetitive work, and improve operational efficiency

Working hour

• Full-Time

  • 5 days/week (Sunday + 1 weekday off)

  • Shifts: 10:00 AM – 7:30 PM OR 10:45 AM – 8:15 PM