Finance Systems Application Support Lead

Synapxe; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Synapxe is seeking an experienced Assistant Manager to support multiple finance-related applications. You will handle ongoing support, requirements analysis, and vendor coordination across the SDLC, ensuring successful deployments and smooth operations.

You will lead end-user training, participate in testing phases, and mentor junior team members, while adapting to evolving corporate directions and contributing to continuous system improvements.

Qualifications

• Bachelor's degree in computer science.
• 10 years of experience in related field.
• Experience in finance related systems preferred.
• Willingness to learn new skills and adapt to corporate direction.
• Resilient to change and positive attitude.

Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for development/implementation of new systems and enhancements.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, patches and upgrades.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support.
• Provide guidance and coaching to junior team members.

Skills

Application support

SDLC understanding

Vendor coordination

Education

Bachelor's degree in Computer Science

Job description

Synapxe is seeking an experienced Assistant Manager to support multiple finance-related applications. You will handle ongoing support, requirements analysis, and vendor coordination across the SDLC, ensuring successful deployments and smooth operations.

You will lead end-user training, participate in testing phases, and mentor junior team members, while adapting to evolving corporate directions and contributing to continuous system improvements.