Assistant Manager - Application support (Finance Systems)

Synapxe; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Synapxe is seeking an experienced Assistant Manager to support multiple finance-related applications. You will handle ongoing support, requirements analysis, and vendor coordination across the SDLC, ensuring successful deployments and smooth operations.

You will lead end-user training, participate in testing phases, and mentor junior team members, while adapting to evolving corporate directions and contributing to continuous system improvements.

Qualifications

• Bachelor's degree in computer science.
• 10 years of experience in related field.
• Experience in finance related systems preferred.
• Willingness to learn new skills and adapt to corporate direction.
• Resilient to change and positive attitude.

Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for development/implementation of new systems and enhancements.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, patches and upgrades.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support.
• Provide guidance and coaching to junior team members.

Skills

Application support

SDLC understanding

Vendor coordination

Education

Bachelor's degree in Computer Science

Job description

Assistant Manager - Application support (Finance Systems)

Date: 11 Sept 2026

Location: SG

Company: Synapxe

Position Overview

We are hiring an experience service analyst to support multiple applications under the finance systems

Role & Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support.
• Provide guidance and coaching to junior team members.

Requirements

• Bachelors degree in computer science
• 10 years of experience in related field
• Experience in finance related system is preferred
• Receptive in renewing with new skills to fit into the corporate direction of transforming from project centric to domain capabilities driven.
• Resilient in adapting to constant changes in work processes and possess positive mindset and attitude