Finance Operations Analyst

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Morgan McKinley Pte. Ltd. is assisting a leading MultiTechnology social media company in Singapore with a 12-month contract role focusing on accounts receivable, credit and collections for APAC MI customers, mainly in Hong Kong, Taiwan and China.

You will manage credit approvals, collections, disputes, invoicing and portal management to ensure timely cash flow. The ideal candidate has 3–5 years in AR/credit & collections, strong Mandarin skills and proficiency with AI tools, along with a

Qualifications

• 3–5 years of experience in accounts receivable credit & collections.
• AI experience preferred and proficiency with AI tools.
• Mandarin language proficiency along with strong reading, writing, and communication skills.
• University graduate with a strong academic background.

Responsibilities

• Reviewing and approving new credit applications for APAC Monthly Invoicing customers focusing on GCR customers.
• Following up on collection activities, payment details of the customers.
• Addressing disputes and resolution within company and customer.
• Reviewing cash applications and write-offs performed accurately according to customers' instructions.
• Assist customers' queries and other tasks according to DTP.
• Validate Credit Rebill, Credit Memo status, Dispute Requests.
• Invoice Management: download invoices and prepare statements of accounts categorized by business groups.
• Ad Account Statement Preparation: organize invoices into Excel statements by cost centers for each customer.
• Payment Confirmation and Communication: send payment confirmations with invoices and ad account statements.
• Customer Portal Management: upload invoices to portals and verify spend and PO numbers.
• Logging into supplier portals, RT requests, reconciliation and payment tracking.
• Collaboration with Accenture Collectors in Bangalore.

Skills

Account Receivable

Credit & Collections

AI Tools Proficiency

Mandarin Proficiency

Education

University degree

Tools

Gemini

gSheet

gDocs

Meta AI

Job description

Our client is a leading MultiTechnology social media company. This is a 12 month contract role.

Job Responsibilities:

COLLECTION

Account and Case Management: Involved in the account management for Monthly Invoicing(MI) customers with Sold-to Country in APAC for GCR - mainly Hong Kong, Taiwan and China focusing on collection and credit respectively, including but not limited to managing account relationships, reviewing and overseeing new credit application and credit management and facilitating collection activities.

• Reviewing and approving new credit applications for APAC Monthly Invoicing customers focusing on GCR customers.
• Following up on collection activities, payment & remittance details of the customers
• Addressing disputes and its resolution within company and customer
• Reviewing cash applications and write-offs performed accurately according to customers' instructions
• Responsible for assisting customers' queries, perform other tasks according to DTP
• Responsible for validating and processing Credit Rebill, Credit Memo status, Dispute Request.
• Invoice Management: Download invoices and prepare statements of accounts as requested by sales teams and customers, categorized by business groups
• Ad Account Statement Preparation: Organize invoices into Excel-based ad account statements, grouped by business purposes or cost centers for each customer, potentially handling hundreds of invoice groups.

Payment Confirmation and Communication: Send payment confirmation emails to customers' points of contact (POCs) and procurement teams, attaching relevant invoices(PDF) and ad account statements (Excel).

Customer Portal Management: Upload invoices to customers' portals within the first week of each month, including:

• Logging into supplier portals & verifying spending amounts with PO numbers
• Submitting Ready to Ship (RT) requests
• Reconciliation and Accuracy: Perform reconciliations of invoices, spend, and PO amounts to ensure accuracy.
• Payment Tracking: Monitor payment status through customers' supplier portals to prevent delayed payments.

Collaboration and Support: Provide support and work closely with Accenture Collectors based in Bangalore to achieve the assigned target collection metrics (P0/P1) by ensuring seamless coordination and effective communication.

CREDIT

Involved in reviewing and assessing customers' new credit application, customers' credit and financial risk, and approving credit limit requests for our Monthly Invoicing clients and ensuring compliance with DTP and company policies and procedures.

Job Requirement:

• University graduate with a strong academic background
• At least 3-5 years of experience in Account Receivable credit & collections with a strong track record of success specifically around re-designing and automating finance workflows; AI experience preferred.
• Proficient in AI tools applications (eg., Gemini, gsheet, gdoc) and financial statement analysis skills
• Dual language preferred with language proficiency in Mandarin with strong reading, writing, and communication skills
• Proficient in applicable AI tools eg., Gemini, Meta AI