Field Service Engineer – Onsite, Gujarat

ASML Singapore Pte Ltd; Singapore; On-site; SGD 8,000 - 12,000; Full time

Job summary

ASML Singapore Pte Ltd is seeking a skilled Field Service Engineer to support ASML systems at customer sites. The role is based in Gujarat, India, performing maintenance, troubleshooting, and service actions with minimal supervision.

The engineer will analyze problems, coordinate with cross-functional teams, and transfer knowledge to customers, ensuring timely resolution and adherence to quality standards.

Qualifications

• Experienced Field Service Enginer with a BSc degree in a relevant technical field.
• Experience in technical industry is required; semiconductor industry experience preferred.
• Experience using data analysis tools, spreadsheets, and presentation software.

Responsibilities

• Problem analysis and approach.
• Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.
• Problem handovers and routing to 2nd line support; document and package all data relevant for problem resolution.
• Repairs: use tools, replace parts, adjust settings, perform standard service actions independently.
• Based on customer machine time window, arrange parts, tools, and information to be available at the start of the procedure.
• Training/advice: explain actions to users, train customers in use and maintenance, recommend changes in procedures.
• Process optimization: identify gaps and improvement opportunities and report to stakeholders.
• Knowledge build-up and transfer: maintain and broaden own knowledge and share best practices.
• Coaching: support less experienced engineers on first tasks.

Skills

Field Service Engineering

Data analysis tools

Spreadsheet

Presentation software

Education

BSc degree in relevant technical field

Tools

Data analysis tools

Spreadsheet

Presentation software

Job description

ASML Singapore Pte Ltd is seeking a skilled Field Service Engineer to support ASML systems at customer sites. The role is based in Gujarat, India, performing maintenance, troubleshooting, and service actions with minimal supervision.

The engineer will analyze problems, coordinate with cross-functional teams, and transfer knowledge to customers, ensuring timely resolution and adherence to quality standards.