Field Support Engineer - On-Site 24/7 Escalations

ASML Singapore Pte Ltd; Singapore; On-site; SGD 5,600 - 8,600; Full time

Job summary

ASML Singapore Pte Ltd in Gujarat, India, seeks a technically adept engineer to analyze and repair ASML systems at customer sites, perform regular maintenance, implement upgrades and Field Change Orders, and provide basic training to customers to ensure continuous, correct operation.

The candidate will solve positioning-related issues, participate in projects and continuous improvements, support escalation with global teams, and travel as required in a demanding semiconductor environment.

Qualifications

• Proven problem-solving and analytical abilities.
• Strong communication and teamwork skills.
• Willingness to be on-call and travel as needed.

Responsibilities

• Analyze and repair ASML systems at customer sites.
• Perform regular maintenance, upgrades, and field change orders.
• Provide basic customer training for proper operation.
• Lead technical escalations and coordinate with global teams.
• Engage in continuous improvement projects with internal and external customers.
• Share knowledge and best practices within the local and peer groups.

Skills

Problem solving

Analytical thinking

Communication skills

Teamwork

On-call support

Education

Diploma in Electronics / Electrical Engineering / Mechatronics

Job description

ASML Singapore Pte Ltd in Gujarat, India, seeks a technically adept engineer to analyze and repair ASML systems at customer sites, perform regular maintenance, implement upgrades and Field Change Orders, and provide basic training to customers to ensure continuous, correct operation.

The candidate will solve positioning-related issues, participate in projects and continuous improvements, support escalation with global teams, and travel as required in a demanding semiconductor environment.