Field Service Engineer — On‑Site Maintenance & Support

dormakaba; Singapore; On-site; SGD 27,900 - 39,060; Full time

Benefits offered by this job

Health insurance

Flexi-benefits

Company transport from Boon Lay MRT & Serangoon MRT

Job summary

dormakaba in Singapore is seeking a customer support technician to provide assistance for their products, including installation and maintenance tasks. The role demands good communication and customer service skills.

Candidates with a Diploma in Engineering or related fields are encouraged to apply, including those without prior experience as training is provided. The company offers health insurance and supportive team programs to foster a fulfilling workplace.

Qualifications

• Good level of customer service experience required.
• Good communication skills to interact with customers.

Responsibilities

• Provide customer support for Company’s products.
• Perform on-site advice, installation, and maintenance.
• Offer training on product features and usage.
• Inform customers about additional products and services.

Skills

Customer service experience

Communication skills

Education

NITEC/Diploma in Engineering/Electrical/Mechanical/Computer-related or equivalent discipline

Job description

dormakaba in Singapore is seeking a customer support technician to provide assistance for their products, including installation and maintenance tasks. The role demands good communication and customer service skills.

Candidates with a Diploma in Engineering or related fields are encouraged to apply, including those without prior experience as training is provided. The company offers health insurance and supportive team programs to foster a fulfilling workplace.